Volvo Cars San Antonio

Satisfied customer from McAllen Texas Like the fact that service is prompt and professional and can be scheduled at convenience.. That is the reason why I travel to SA to have my XC60 serv Like the fact that service is prompt and professional and can be scheduled at convenience.. That is the reason why I travel to SA to have my XC60 serviced.. Unlike how it is handled at my domestic dealership More

60K Mile Scheduled Maintainence At the 60K Mile Check up a brake issue was discovered and fixed. Looking forward to putting the next 60K on our Volvo XC60. Bryan Gonzalez demonstrate At the 60K Mile Check up a brake issue was discovered and fixed. Looking forward to putting the next 60K on our Volvo XC60. Bryan Gonzalez demonstrated excellent product knowledge and was instrumental in helping us access a previous warranty that helped us lower the overall cost of the repairs. We also enjoyed the loaner car for the time ours was in the shop. Jim Breitler did an outstanding job of keeping us updated as to the overall status of the ongoing repairs. More

Oil change This was my first visit to have service. The experience was pleasant. The service advisor Bryan Gonzalez was courteous and professional. I will defin This was my first visit to have service. The experience was pleasant. The service advisor Bryan Gonzalez was courteous and professional. I will definitely return to have my vehicle serviced here. More

Good service Jim has always remained in touch with me regarding service issues during the time in which they had my vehicle. The loaner car process has greatly im Jim has always remained in touch with me regarding service issues during the time in which they had my vehicle. The loaner car process has greatly improved. More loaners so that customers don't have to go through their rent a car process. More

Nice folks but better QC on repairs needed The customer service representatives were very helpful and prompt. I had been assigned to Kevin, who was not around when I arrived. Bryan Gonzalez s The customer service representatives were very helpful and prompt. I had been assigned to Kevin, who was not around when I arrived. Bryan Gonzalez stepped right up and did my intake paperwork. Steve, the driver who took me to work and then picked me up to go back to the dealership, was a gem. Very personable and safe as a driver. However, when I picked up the car it had some software issues. The back-up camera didn't display as it appeared that the center screen was not working at all. I walked back in and talked to Kevin. He and a service guy came out to see the car, and immediately Kevin put me in a loaner vehicle for the night so the software issue could be fixed the next day. Kevin worked quickly to lessen the inconvenience of having my car gone overnight. Kevin was off the following day when I returned for the car but Bryan was right there covering for him. They addressed me by name and got my car out for me promptly. It seems someone should have tried out a few key things on the car before I went to pick it up the first time, especially when software upgrades are involved. Big complements to Bryan for filling in when folks needed him to. Also impressed with Steve and Kevin. More

Wonderful! We experienced wonderful customer service from everyone we encountered. It was such a contrast from our experience at the Austin Volvo dealer. Gregor We experienced wonderful customer service from everyone we encountered. It was such a contrast from our experience at the Austin Volvo dealer. Gregory was especially great. The team really made the experience painless and fun. More

jim my service writer is the best. HE ALWAYS LISTENS TO ME Jim returns my phone calls. Always is waiting for me when I arrive. This is my 3rd xc90. I will always come back because of the service. Jim returns my phone calls. Always is waiting for me when I arrive. This is my 3rd xc90. I will always come back because of the service. More

Now a loyal Volvo customer! My spouse and I have had about 8 BMW vehicles until now. We were loyal BMW customers, but when we test drove the new Volvo XC90, we were sold! Sold, My spouse and I have had about 8 BMW vehicles until now. We were loyal BMW customers, but when we test drove the new Volvo XC90, we were sold! Sold, not only because of the luxurious, high tech vehicle, but because of the excellent customer service that comes along with purchasing a Volvo. Before, during and after our purchase, we have received top notch service from Volvo's superlative team. We couldn't be more pleased! More

The Way a Car Dealership Should Be I have never had a car dealership be as welcoming and professional. Their attire and friendliness shows that this is not your every day car dealershi I have never had a car dealership be as welcoming and professional. Their attire and friendliness shows that this is not your every day car dealership. When you walk in the dealership, everyone is kind, welcoming, but not pushy! They know how to treat their customers and\or possible future customers. Peter is an excellent manager. He goes over and beyond to meet the possible, future customers and embrace them with kindness. I admire his down to earth approach and being truthful. He runs a dealership the way it should be run. Benjamen Yancelson is the absolute best car salesman I have EVER dealt with. He is truly exceptional from the time you meet him to the time you purchase the car. He goes over and beyond to help the customer with information about the vehicles, and show professionalism in every way. More

Great service Great customer service, able to explain what ws going to be done, had everything ready, made the process easy, and the loaner vehicle was also ready t Great customer service, able to explain what ws going to be done, had everything ready, made the process easy, and the loaner vehicle was also ready to go. Everyone was helpful, and curteous. More