Volvo Cars San Antonio
San Antonio, TX
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Best Salesman Ask for Ray Aguilar. He's the best salesman in the dealership. Easy to work with, no hassle, very accommodating. Ray knows your time is valuable and Ask for Ray Aguilar. He's the best salesman in the dealership. Easy to work with, no hassle, very accommodating. Ray knows your time is valuable and is quick to make the deal work! More
Content I went to have my sunroof fixed, it still qualified under my warranty, good thing because God knows how much it would have cost me. They were professi I went to have my sunroof fixed, it still qualified under my warranty, good thing because God knows how much it would have cost me. They were professional and helpful. They had told me they were going to wash my car, but didn't do it because they didn't want me to wait. That bummed me out ???? More
Unhappy I take my beautiful.car in to the service center and get it back with my seat moved, dirt on floor and big black boot stain on my cream carpet....this I take my beautiful.car in to the service center and get it back with my seat moved, dirt on floor and big black boot stain on my cream carpet....this is your personnel...how rude! This shows me you don't believe in quality service. It's hard enough when I stain my car, but my Volvo service center....so DISAPPOINTED!!! More
Jim Breitler Rocks My wife's XC60 recently broke down and we had the wrecker take to Volvo dealership. I called ahead and left a message for Jim. He quickly called back My wife's XC60 recently broke down and we had the wrecker take to Volvo dealership. I called ahead and left a message for Jim. He quickly called back to let me know he'd be on the lookout for her vehicle, then called when it arrived to let me know the time-frame we were looking at for them to see what was wrong. He also lined-up a loaner car and had that all ready to go for us. Jim's communication with the customer is awesome, he stays on top of everything and represents the Volvo brand to the highest degree. He's awesome and we're happy that he's there every time we need to bring our Volvo in for service. Great Job Jim. Thank you. Chris & Mary Blood More
Top quality experience This was our first luxury car purchase and Karl Petersen, our salesman, could not have been more courteous or professional. Throughout the process th This was our first luxury car purchase and Karl Petersen, our salesman, could not have been more courteous or professional. Throughout the process there was no pressure and only a desire to make sure we were comfortable in making the right decision for out family. Karl worked with us for over a month to make sure we found the perfect XC90. We could not be happier and would recommend Karl and Volvo San Antonio to anyone looking for a luxury vehicle in San Antonio. More
Poor organization I made an appointment because I live 1.5 hours away. Despite having my car for over 6 hours, they were unable to complete my diagnostic -much less the I made an appointment because I live 1.5 hours away. Despite having my car for over 6 hours, they were unable to complete my diagnostic -much less the repair-on the same day. I ended up making a second trip (another three hours driving). Had I known from the beginning, I would have left my car and driven home-not wasted the day in SA. More
Efficient and connmunicative Bryan was helpful, attentive and was great about keeping me informed. I dropped by late in the day without an appointment and he was still able to ge Bryan was helpful, attentive and was great about keeping me informed. I dropped by late in the day without an appointment and he was still able to get me taken care of quickly and into a loaner car. The experience could not have been better-thank you! More
Pleasant Experience We had a backup camera installed. The people we dealt with were both friendly and efficient. We got a loaner that was clean and in great condition. Wo We had a backup camera installed. The people we dealt with were both friendly and efficient. We got a loaner that was clean and in great condition. Work was completed earlier than expected and we were able to beat the after work rush. The only glitch was in learning that somehow the new installation stopped the side mirrors from tucking in as they normally do. I called Jim Breitler and he saved me a return trip by walking me thru fixing the problem on the phone. The installation somehow deselected the mirrors in the computers settings. We were both satisfied with our experience, as usual. More
Everyone knew what they had to do, and did it. The young man who met me at the door took me directly with the person who was going to take care of my problem. Had to wait a few minutes for Kevin to The young man who met me at the door took me directly with the person who was going to take care of my problem. Had to wait a few minutes for Kevin to finish the work he was doing, but once he sign off on the previous customer's documents, he asked what my needs were, understood immediately, filled out the document and had me on my way home, so I could get back in less than three hours to pick up the car. Everyone I dealt with was very efficient. More
Easy and fast This was an easy experience. Steve was ready to take my car as soon as I pulled up. They fixed everything and did the maintenance checkup and it was This was an easy experience. Steve was ready to take my car as soon as I pulled up. They fixed everything and did the maintenance checkup and it was completely free. I love Volvo of San Antonio for there wonderful service and helpful team More