Volvo Cars San Antonio

excellent personal service beyond the call of duty I have been going to this dealership for over 15 years. This week my car battery died causing me to be stalled in the middle of heavy traffic with my I have been going to this dealership for over 15 years. This week my car battery died causing me to be stalled in the middle of heavy traffic with my perishable groceries in the car. I had no one to call because I had already used my auto service once that day. I called Volvo spoke to Richard in the service center and he sent a young man to help me bring the groceries home and follow me to Volvo to have the problem fixed. More

Outstanding customer service! The beginning of any car buying experience starts with the sales rep. understanding the needs and wants of the customer and going above and beyond to The beginning of any car buying experience starts with the sales rep. understanding the needs and wants of the customer and going above and beyond to meet those expectations. Our sales rep. Rico Villereal was on point every step of the way during our first time Volvo car buying experience. Not only did he meet our expectations, but had a very thorough follow-up after we purchased the vehicle. Our new family car is amazing and our first Volvo experience changed our perception on what Volvo has to offer with regards to safety and continuity. We will continue doing business with Rico and highly recommend a Volvo to all of our family members and friends! More

Accessorising my car I called the dealer to ask about having my windows tinted. The person I spoke to told me the price and details of what they would do. I took the car I called the dealer to ask about having my windows tinted. The person I spoke to told me the price and details of what they would do. I took the car in and they immediately took it in and started on it. They did such a good job and the car looks great. I am so glad I had this done. I am a firm believer in having the Volvo dealer do any work needed on my car. More

Great service I made my reservation online. Put in the comments that I would need a loaner. That was not noted but was no problem. They got me the loaner I neede I made my reservation online. Put in the comments that I would need a loaner. That was not noted but was no problem. They got me the loaner I needed and I was in and out very quickly. They called within a couple of hours and it was ready. Great service and process. Paid $80 something for a wheel rotation, that seems high. Seems to me to be a way to recoup the cost of free maintenance for 4 years. More

Light notifications on dash Timely, competent, professional service for 2 indicator lights appearing on dash.Jim Baker and Bryan Gonzales worked me in and kept me informed on sta Timely, competent, professional service for 2 indicator lights appearing on dash.Jim Baker and Bryan Gonzales worked me in and kept me informed on status. All under warrenty and corrected onsite. Thanks so much!! Thanks also to Kenny Bissett, Parts, for his assistance as well. More

Volvo service center is improving After many bad experiences in 2014/2015, the new owners have really improved the operation. Service writers were courteous and efficient. Maintenance After many bad experiences in 2014/2015, the new owners have really improved the operation. Service writers were courteous and efficient. Maintenance was performed quickly. Coffee, water and snacks were available. Free wifi. More

State Inspection along with checking my windshield wipers Call up Jim Breitler asking if I needed an appointment for the inspection sticker - he stated come on in. I pulled up & Jim was there to great me. H Call up Jim Breitler asking if I needed an appointment for the inspection sticker - he stated come on in. I pulled up & Jim was there to great me. He took a look himself at the windshield wipers and said he would get someone to see if they could fix it right then. Of course withing 30 - 40 minutes I was done all was completed & fixed. More

Not sure where I would go from here I was thinking the other day, I love my car but of course the day will come when my car is outdated, worn out, and would need to be replaced. I though I was thinking the other day, I love my car but of course the day will come when my car is outdated, worn out, and would need to be replaced. I thought to myself that when that day comes, what will I do??? Where will I go??? I am confident that the service I received from Greg Whitlock was "5 star," and the customer service I received from his whole team was that of experts. I think to myself "where will I go?" Only because I can't see myself going anywhere else for my next vehicle than "VOLVO of san antonio." I'm confident that I have already found top notch and will definitely be back for my next vehicle, I'm a VOLVO owner for life, and for that, I thank you. More

Scheduled factory maintenance Service advisers that were assigned to my scheduled maintenance service were very courteous, helpful, professional and very knowledgeable in thei Service advisers that were assigned to my scheduled maintenance service were very courteous, helpful, professional and very knowledgeable in their area of maintenance expertise. I appreciated their kindness and their efforts in expediting my scheduled service. Also, the wait for completion of my maintenance service was insignificant in that the waiting lounge equipped with entertaining television viewing and free coffee and snacks was an excellent source of making the wait tolerable. Thank you for that. More

The BEST Buying experience I have ever had We found our vehicle online, I called the next morning, I was greeted by the friendly voice of Ricco (sales consultant). We set up a test drive that We found our vehicle online, I called the next morning, I was greeted by the friendly voice of Ricco (sales consultant). We set up a test drive that morning. When we showed up for the test drive, Ricco was very professional, courteous, and patient, even with the two wild kids I brought with me. I never felt pressured, they worked with me on the price, address my every request, and I never heard "my manager said we can't do that for that price". I would certainly buy another vehicle from Ricco, in fact I have them are looking for another vehicle for me now. More