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Volvo Cars San Antonio

San Antonio, TX

4.3
1,629 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,629 reviews

April 25, 2016

Awful Drop in Service This used to be a well managed dealership. I have purchased 3 cars there and my family has purchased several others. New management is horrible. Their More

by MATTWMARCH
Recommend Dealer
No
Employees Worked With
Richard
Apr 26, 2016 -

Volvo Cars San Antonio responded

I am so sorry for our lack of empathy in regards to the damage done to your car in the recent hailstorm. I have been in the automotive industry almost 30 years and almost all of it was in North Texas (DFW area) and this is at the top of the list for the amount of damage done. The most difficult conversations in my years, are the conversations you have with the customer that there car has been damaged in some way when it is out of our control or yours. I can tell by the passion in your review that you really take care of your car and I just want to tell you that I am sorry for the damage done by an act of God. If you would like to discuss some things we can do to possibly help in the repair of your car please give me a call at the office. Bill Baker General Manager 210-824-3214

April 25, 2016

Warranty The right side quarter panel came loose. Was replaced under warranty. This is my second new Volvo because of the quality and workmanship. So I'm wonde More

by VSYMKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 18, 2023 -

Volvo Cars San Antonio responded

Thank you for your feedback. We are very sorry about the trim piece that fell off but we will work hard to make sure everything is as is should be now. We are confident that Volvo will be a great car for you moving forward! Thank you!

April 22, 2016

Engine Check Light The Volvo service is excellent...the service reps are very courteous and always keep you up to date throughout while your car is being worked on... T More

by atavarez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 31, 2023 -

Volvo Cars San Antonio responded

Thank you so much! We appreciate your business!

April 20, 2016

Above and beyond! I have worked with Bryan Gonzalez twice in the last month and he always delivers fantastic service! I know that my car is in good hands when I need t More

by IBAESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
Oct 29, 2023 -

Volvo Cars San Antonio responded

Thank you for your business and trust in us! We value working with you and look forward to many more years of serving you and your Volvo! Thank you!

April 20, 2016

Great service department Everyone was so nice and they answered all of my questions. It was the first time my vehicle was in for service. I really liked the loaner vehicle as More

by bethelaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 29, 2023 -

Volvo Cars San Antonio responded

Thank you so much for the business and great review! We look forward to working with you again soon!

April 20, 2016

Great service I have always taken my vehicle there to get it serviced and they have always provided to best car of both my car and myself. Thank you for being the b More

by SHARIVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 31, 2023 -

Volvo Cars San Antonio responded

Thank you for the awesome review of your service! We appreciate your business and look forward to seeing you again soon!

April 19, 2016

Purchase of 2016 Volvo XC90 I am very pleased with how quickly Peter and David contacted me about my inquiry. They understood my bottom line and worked diligently to find a vehic More

by cnicholson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Schalk and David Mora with the Sales team
Oct 29, 2023 -

Volvo Cars San Antonio responded

Thank you for your business and the opportunity to serve you! We look forward to seeing you again soon!

April 19, 2016

Very professional Our salesman was knowledgeable about the product, very patient with our questions and took as long as needed to get us the vehicle we wanted to purcha More

by mbeard3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
Oct 31, 2023 -

Volvo Cars San Antonio responded

Thank you! We appreciate your busienss!

April 19, 2016

Out of towner Although not currently living in San Antonio, I purchased a new Volvo XC90 from Principle Volvo of San Antonio because of: Expert Sales rep; Gregg Wh More

by ellisrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baker, Gregg Whitlock, Finance mgr, and Service manager.
Oct 29, 2023 -

Volvo Cars San Antonio responded

Thank you Ellis! We value your business and look forward to working with you again!

April 15, 2016

Great experience Got give thanks to Joel Lozano our sales rep. He was very patient with us and never pressured us into buying a car we didn't want, waited until we fou More

by roberto.ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lozano
Oct 31, 2023 -

Volvo Cars San Antonio responded

Thank you Mr. Ramos! We appreciate your business and look forward to working with you again soon!

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