Volvo Cars San Antonio

Bryan was outstanding in service department My car had to towed unfortunately to the dealer service in the middle of the night. The next morning Bryan called and confirmed that my car was there My car had to towed unfortunately to the dealer service in the middle of the night. The next morning Bryan called and confirmed that my car was there and it was worked on. Bryan then called same day and said that battery was changed and the warranty covered everything and was sorry for the inconvenience . Next morning I went to pick up my Volvo and it was cleaned and ready for me. Thank you again to service department for thier professionalism. More

Always great service Kelli in service was very professional, knowledgeable and courteous. In and out fast with loaner car. My car was actually ready early. I would definit Kelli in service was very professional, knowledgeable and courteous. In and out fast with loaner car. My car was actually ready early. I would definitely recommend Volvo of San Antonio. More

After warranty expires Listen, I love my Volvo and I have had exceptional experience with the service center. The people who work there need to give the rest of the service Listen, I love my Volvo and I have had exceptional experience with the service center. The people who work there need to give the rest of the service industry a class on how to treat others. That being said, my 4 year old car needed her 37,000 mile "service package" which lets be honest, is overpriced at $488. Also, rear break pads were in the yellow which would have been an additional $279... Not what I was anticipating to spend that day. Also, my Volvo has had several issues with items breaking over the last few years: windshield leaked, leather seats flaked off pieces of material, steering wheel airbag cover needed replaced, now my automatic unlock needs replaced. Volvo is good about covering these things however, each time I must make an appointment and wait. If you tell me an hour and a half and I choose to wait...don't make me stay two and a half and have to come get you because I have to leave. More

Easy, informative, helpful, relaxed, no pressure. I never felt any pressure to make a decision "right now", as I had been subjected to at other dealers. All my questions were answered in a timely, cou I never felt any pressure to make a decision "right now", as I had been subjected to at other dealers. All my questions were answered in a timely, courteous, and respectful manner. Very reasonable pricing on trade-in vehicle. Staff went out of their way to see if they could do better than USAA or SSFCU on my vehicle loan; ...no, they could not. Primary sales contact was Ricco Villareal, augmented by Kevin, and then documents processed by Richard. All interactions were highly professional and very friendly. Purchased vehicle was immaculately detailed - nice! I would not hesitate to buy here again, and can happily recommend Volvo of San Antonio to friends and family. More

excellent service dept. bryan was very attentive, courteous and kept us informed on repair needs and progress. always a pleasure to deal with service dept. highly recommended bryan was very attentive, courteous and kept us informed on repair needs and progress. always a pleasure to deal with service dept. highly recommended. great service from drop-off to pick up More

I had to reset my speedometer The attention at the service area was superb, Kevin helped me out as soon as I got there tarting to make things as swift as possible, when no immediat The attention at the service area was superb, Kevin helped me out as soon as I got there tarting to make things as swift as possible, when no immediate correction was possible he contacted the people to have the reset done whom came out and spoke to me , they gave me an appointment so I wouldn't have to wait long and when the reset was done it was all so very perfect and all the people were very pleasant too More

excellent service Even with no prior appointment, this Volvo location took our vehicle in and called us with their diagnosis around the time they said they would. They Even with no prior appointment, this Volvo location took our vehicle in and called us with their diagnosis around the time they said they would. They also were prepared with the issue, what it would take to fix, how long it would take to fix, and the cost. After the car was fixed, they told me they were also able to provide us with some financial discount. This entire experience made us feel like we mattered...like royalty. More

Sales service above and beyond our expectations!!! I give Joe our salesman at Principle Volvo a 10 plus! Over my 60 years I have made many new vehicle purchases , several times comparing them to a a tr I give Joe our salesman at Principle Volvo a 10 plus! Over my 60 years I have made many new vehicle purchases , several times comparing them to a a trip to the dentist. From meeting Joe and Peter at Volvo we stated our needs in our new vehicle to them, they found in stock just the right Volvo for our needs, negotiation was straightforward, simple and they did what they said they would do. I highly recommend Joe to any potential Volvo customer !!! A great vehicle thus far and I'm very comfortable in the fact that the same quality of service will be provided as long as we own the vehicle! Thanks so much Mr. Joe., you do your job truly with the customer in mind!!! More

Very good Excellent service and attention to detail. Kevin Kept me up-to-date on what was going on and what I could anticipate timewise and cost wise Excellent service and attention to detail. Kevin Kept me up-to-date on what was going on and what I could anticipate timewise and cost wise More

Filled it up Thanks to Billy Havlic and Mike in used cars. They replaced the cabin filter, checked my a/c, and topped off the free-on. Then he asked me if i needed Thanks to Billy Havlic and Mike in used cars. They replaced the cabin filter, checked my a/c, and topped off the free-on. Then he asked me if i needed some gas. Who says "no" to free gas? Thanks Mike. Came back to El Paso a happy camper. More