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Volvo Cars San Antonio

San Antonio, TX

4.3
1,629 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,629 reviews

September 28, 2016

Bad battery replaced. We were handled with care and explained all that was involved. We waited in the very nice waiting area since I did not trust the old battery to get m More

by puckettjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Davis
Oct 06, 2016 -

Volvo Cars San Antonio responded

Thank you so much for the kind words, Jay! We hope to see you back here.

September 27, 2016

Friendly with no follow-through. Bought a used car I found on the internet. Sales would not negotiate price, the sales person seemed to just want to leave work, and I didn't feel I wa More

by zmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Baerga
Sep 28, 2016 -

Volvo Cars San Antonio responded

We appreciate you bringing this to our attention. It saddens us to hear about your thoughts on our overall customer service, and we can assure you that before and after the sale, our dealership cares about the customer and helping them the best we can. We'd like to have a phone conversation with you in hopes to make this right. Please contact our Service Manager Rocco Margiotta at 1-888-672-5037.

September 27, 2016

Battery replacement I needed a replacement battery. It was installed and I was on my way in 40 minutes. Very good service accomplished promptly and friendly. All in all v More

by BWEISSMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli
Sep 28, 2016 -

Volvo Cars San Antonio responded

Thank you so much for the kind words! Let us know if there's anything else we can do for you!

September 27, 2016

Couldn't be better. Prompt, Courteous, Professional. This is my third Volvo from this dealer. They have always been ready to exceed my needs at every turn. New car experience, routine maintenance, and More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Aguilar
Sep 28, 2016 -

Volvo Cars San Antonio responded

Thank you for the kind words, Steve! You are appreciated!

September 27, 2016

Service I called to make a service appointment, and I was fortunate enough to have Kelly be my Volvo service person. She was fantastic and I will always ask More

by janet.hudson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 28, 2016 -

Volvo Cars San Antonio responded

Thank you for the kind words about Kelly! You are appreciated!

September 26, 2016

Excellent Service was timely and communication was thorough. I always recieve the best service with Volvo. Kelli was pleasant and very helpful. I recommend Vo More

by FOTCROSS7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Davis
Sep 28, 2016 -

Volvo Cars San Antonio responded

Thank you so much for the kind words about Kelli, and about our service! Come back any time!

September 22, 2016

Service As always, I received first class service. Timely, efficient and friendly. I feel extremely confident that my car was repaired perfectly. I always app More

by KLFOXES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 28, 2016 -

Volvo Cars San Antonio responded

This is so great to hear! We thank you for the kind words, and can't wait to see you again!

September 21, 2016

Very professional sales staff who listens to buyer's needs Joel Lozano was the sales agent who professionally assisted to finding my new car. He found exactly what I was looking! I am very pleased! More

by LAMARDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Lozano
Sep 28, 2016 -

Volvo Cars San Antonio responded

Thank you so much for the kind words! We're glad you were able to work with Joel. Come back any time!

September 21, 2016

First class dealership I don't live in San Antonio but will certainly come back when possible to buy my next vehicle from Billy and Volvo of San Antonio. More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales associate was Billy Havlic
Sep 28, 2016 -

Volvo Cars San Antonio responded

This is great to hear, Bob! Thank you so much!

September 21, 2016

My XC90 I have been very pleased with the service department staff at the Volvo San Antonio. Everyone is very professional, nice and helpful! However, I am More

by mmizani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols
Sep 28, 2016 -

Volvo Cars San Antonio responded

Thank you for the kind words! We're very saddened to hear that your XC90 has had so many troubles. That could very well be a manufacturing issue. Hopefully you won't have any more issues like this. Let us know if there's anything else we can do for you!

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