Volvo Cars San Antonio

General maintenance I scheduled my regular maintainer 10,000 mile! I didn’t know I needed to request a loaner car. By the time my car was picked up I had been waiting on I scheduled my regular maintainer 10,000 mile! I didn’t know I needed to request a loaner car. By the time my car was picked up I had been waiting on service 3 days till it was finished! My car was not cleaned when I got it either! More

Service review At Volvo I have always had the confidence that they will fix my wife's car correctly. Their integrity is unmatched, great people to work with. At Volvo I have always had the confidence that they will fix my wife's car correctly. Their integrity is unmatched, great people to work with. More

40K Service 2015.5 V60CC I made and appointment online and asked for a loaner. Check in went very smoothly and I was on my way in the loaner XC60 very quickly. Erik Juarez w I made and appointment online and asked for a loaner. Check in went very smoothly and I was on my way in the loaner XC60 very quickly. Erik Juarez was very efficient and personable. I was kept appraised of my service via text and when notified my rear brake pads needed replacing gave the go ahead. They honored a coupon and advertised brake special from the dealership without hesitation. Very satisfied with the Principle dealership and service department. More

Routine maintenance When I purchased my Volvo it was explained that I would be provided a service (dealership would come get my car in Boerne and either leave loaner car When I purchased my Volvo it was explained that I would be provided a service (dealership would come get my car in Boerne and either leave loaner car or return my vehicle same day of service). I had a 2pm March 25, 2019 appointment but was informed that day it would be 3pm before they would arrive. I was then told I would have my car returned that same day ( however, around 5pm that same day, I received call saying car compute still updating so my car would be returned early next day). on March 26 I waited until 1pm(after lunch) to call and find out status of my vehicle, since I had heard nothing from Volvo. I feel there may be some issues in the service department. My technicians and porter were helpful but the service agreement itself was unacceptable in promptness and communication. I’m hopeful that this improves before I am due for maintenance again in 2020. More

Very helpful staff Jim was and is always extremely helpful during my service visits. Very knowledgeable and thorough in explaining the service and recommendations. E Jim was and is always extremely helpful during my service visits. Very knowledgeable and thorough in explaining the service and recommendations. Entire staff treats you as a valued customer and attempts to make your experience exceptional. More

Excellent service, awesome staff. As always professional fantastic service. Love the vehicle with all the bells and whistles. Look forward to driving. Coffee and snacks are a big plus. As always professional fantastic service. Love the vehicle with all the bells and whistles. Look forward to driving. Coffee and snacks are a big plus. More

Windshield leak I brought my 2017 Volvo V90XC in for a leak and the team replaced the windshield gasket and cleaned the sunroof drain the very same day. Excellent ser I brought my 2017 Volvo V90XC in for a leak and the team replaced the windshield gasket and cleaned the sunroof drain the very same day. Excellent service. More

Very Helpful and Extremely easy. We found this vehicle online and immediately contacted the dealership. They responded very quickly and we started asking a lot of questions. Each was We found this vehicle online and immediately contacted the dealership. They responded very quickly and we started asking a lot of questions. Each was answered thoroughly and we decided to make the 3 hour trip to the dealership for this particular vehicle. They had all the paperwork ready to go and even had a bow placed on the vehicle. This was the clincher for my wife who would be the one to drive the car off the lot. Rico was professional, courteous and extremely helpful (This is our first Volvo!) Something tells me this won't be our last Volvo. Thanks for the helpful and easy experience!, I'm sure we'll be seeing them again. More

First experience This was my first visit after buying my first Volvo. Service department was very gracious and informative. They always came to check on me as I waited This was my first visit after buying my first Volvo. Service department was very gracious and informative. They always came to check on me as I waited. The did an oil change and maintenance. I did not have an appointment but drove in from Kyle Texas bear Austin. I would rate the service excellent. More

Great overall service! Simply...just great service. Detailed explanation of repairs need; options given as to what should be done immediately and what could be delayed. Lo Simply...just great service. Detailed explanation of repairs need; options given as to what should be done immediately and what could be delayed. Loaner made available since parts needed to be ordered. Repair status provided during service. More