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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

December 01, 2023

Ruby was a delight to work with. I enjoy working with the folks at Garber. More

by AHOYEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black, Joe Monkelbaan
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Jan 03, 2024 -

Volvo Cars Rochester responded

Ahoyen, we're delighted we could deliver an excellent experience! - Volvo Cars Rochester Team

December 01, 2023

Best car salesman everything is good here in there will remain clintnowand forever hank you More

by THOMAS_RODENHOUSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James vanhooser
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Jan 03, 2024 -

Volvo Cars Rochester responded

Thank you for choosing Volvo Cars Rochester, we appreciate your positive feedback!

December 01, 2023

I actually said to my wife after our service with Volvo Cars Rochester, "they're just a level up on anything we have ever experienced with other dealers." We dropped our vehicle for the day and their shutt More

by NYMOONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Simmons
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Jan 04, 2024 -

Volvo Cars Rochester responded

We're delighted to know that our service stood out and made your experience with Volvo Cars Rochester a memorable one! It's always our goal to make things as easy as possible for you. Thanks so much for the review, we look forward to serving you again in the future!

November 29, 2023

The service was fine. I dropped my car off at 9 with a 1 pm pickup time for a 50k service and tire rotation. The car was not ready until 2. Shuttle service was gre More

by DOROTHYROACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was the shuttle driver. I'm not sure who else
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Nov 29, 2023 -

Volvo Cars Rochester responded

We're sorry to learn about the delay you experienced during your recent service visit. We understand how valuable your time is and we apologize for any inconvenience caused by this longer-than-expected wait. Your feedback helps us improve, so thank you for bringing this to our attention. If there's anything else you'd like to discuss, please don't hesitate to reach out directly.

November 29, 2023

Jimmy DeGuzman did an excellent job and I would gladly recommend him to others who may be interested in purchasing or leasing a Volvo. More

by FRANKEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
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Dec 28, 2023 -

Volvo Cars Rochester responded

We're so glad to know that Jimmy DeGuzman provided you with excellent service at Volvo Cars Rochester. Your recommendation means a lot to us, and we'll be sure to pass along your kind words!

November 26, 2023

Very nice service installing new tires to my Honda. Wheels were properly balanced. Good job Volvo! More

by RYDKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 26, 2023 -

Volvo Cars Rochester responded

We are so happy that our Volvo Cars Rochester team earned your five stars. Thanks, Rydkin!

November 25, 2023

Excellent service and I love the shuttle! Everyone truly wants to give the best experience for customers. More

by WENDY.EMERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Dec 22, 2023 -

Volvo Cars Rochester responded

Wendy, we're so glad to know you had an excellent experience with our service and shuttle at Volvo Cars Rochester. Thanks for the positive feedback!

November 15, 2023

Excellent customer service team, mechanics are top quality and facility is very nice while waiting. More

by TONYFIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service and Sean mechanic
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Dec 06, 2023 -

Volvo Cars Rochester responded

We appreciate you choosing Volvo Cars Rochester and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

November 12, 2023

Everyone was very nice but the appt lasted longer than expected...almost 3 hours long. More

by Linda116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 01, 2023 -

Volvo Cars Rochester responded

Thank you for choosing Volvo Cars Rochester, we appreciate your positive review and your feedback regarding your service time.

November 11, 2023

Easy to schedule appts and very helpful guys. As a woman most guys in dealerships treat you like you are ignorant. Not these guys! I appreciate that! And they make it simple and are not defe More

by CLAIRESSTIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and two other gentleman in service
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Dec 01, 2023 -

Volvo Cars Rochester responded

We're glad to know that you found our team at Volvo Cars Rochester respectful and helpful. We strive for a simple, straightforward service experience. Thanks so much for your kind words!

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