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Volvo Cars Rochester

Rochester, NY

4.9
241 Reviews

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

December 21, 2023

Jim is an excellent salesman personally explaining car attribution an expeditiously purchase of used vehicle More

by THOMAS_RODENHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim von
Jan 11, 2024 -

Volvo Cars Rochester responded

Thomas, we're glad to know Jim provided you with excellent service at Volvo Cars Rochester. We appreciate your feedback and hope you enjoy your new vehicle!

December 15, 2023

Great as always - had a car for me waiting and warmed up! Thanks for the great care More

by INNERWEAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Jan 10, 2024 -

Volvo Cars Rochester responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Volvo Cars Rochester!

December 10, 2023

Appointments available in a reasonable amount of time. Loaner cars available or shuttle service-so convenient! And professional workmanship. In 20 years, I’ve never had to go back twice for the same repa More

by RCYATES91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zacari in service, great liasaion
Jan 09, 2024 -

Volvo Cars Rochester responded

We're delighted to know that you've been satisfied with our service over the years at Volvo Cars Rochester. It's great to see your appreciation for our convenient loaner cars and shuttle services, as well as professional workmanship! Thanks for sticking with us all these years.

December 10, 2023

All work was performed as planned. Easy in and out. Very professional staff. Many thanks More

by DPANNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the name
Jan 09, 2024 -

Volvo Cars Rochester responded

Thank you for the positive review of Volvo Cars Rochester, Dpannone!

December 06, 2023

Very easy car buying experience. No hard sells and I was able to get exactly what I wanted with minimal fuss. More

by KEVINWALTERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
Jan 08, 2024 -

Volvo Cars Rochester responded

We're glad to know you had a smooth car buying experience at Volvo Cars Rochester. We always aim for no-fuss, straightforward service! Enjoy your new ride and thank you for the review.

December 06, 2023

Good experience as always! I am not going to write anything else for right now! More

by BTUSKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 08, 2024 -

Volvo Cars Rochester responded

Btusker, we're delighted we could deliver an excellent experience! - Volvo Cars Rochester Team

December 04, 2023

Wonderful service appointment. Paul was very thorough in reviewing all of the charges and the car was finished in a timely fashion. More

by TGHAELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 05, 2024 -

Volvo Cars Rochester responded

We're glad to know that you had a wonderful service appointment with us at Volvo Cars Rochester! It's great to see Paul was thorough and your car was ready on time. Thanks for the review!

December 03, 2023

The service department did a great job in getting me tires and getting the work done. More

by CZICARI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Jan 04, 2024 -

Volvo Cars Rochester responded

Thank you for choosing Volvo Cars Rochester, we appreciate your positive feedback!

December 01, 2023

Jim had a recommendation with pricing for my new tires waiting for me when I arrived. I was in a time crunch to make a work meeting and he made sure everything was set and ready to go so I could get out t More

by DMAX112604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 03, 2024 -

Volvo Cars Rochester responded

We're glad to know that Jim and our team at Volvo Cars Rochester were able to provide you with a timely, efficient service! It's important for us that all charges are clear and understandable. Thanks for the review!

December 01, 2023

Excellent service from Jimmy DeGuzman in leasing a new Volvo. Everything was clearly explained and the process went smoothly. I am a long-time customer of Volvo and have worked with Jimmy for years. He More

by FRANKEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
Jan 03, 2024 -

Volvo Cars Rochester responded

We're delighted to know that Jimmy and our team at Volvo Cars Rochester provided you with excellent service during your lease process. It's great to see that any issues were promptly resolved, too! Thanks for being a long-time customer - we appreciate it immensely!

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