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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

February 22, 2024

An exceptional purchase and delivery experience! Personable and professional staff who work Above & Beyond to ensure high customer satisfaction and the best service possible! More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Wiggins, Joe Monkelbaan
Report | Print
Apr 10, 2024 -

Volvo Cars Rochester responded

Beth, we're so glad to know you had an exceptional experience with us at Volvo Cars Rochester. We always aim for high customer satisfaction and it's great to see that reflected in your visit!

February 11, 2024

Always courteous , service and prompt timing . I am and will recommend them to many others 😊 More

by LJCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Feb 23, 2024 -

Volvo Cars Rochester responded

Ljchamp, we're delighted we could deliver an excellent experience! - Volvo Cars Rochester Team

February 08, 2024

Very friendly and personable service manager. Reviewed recent and future service history. I value the multi-point vehicle inspection checklist as a snapshot of my car's status. Pleasant waiting a More

by RZEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Feb 20, 2024 -

Volvo Cars Rochester responded

RZEMAN, we're glad to know you had a positive experience with our service manager at Volvo Cars Rochester. We also appreciate your feedback on the multi-point vehicle inspection checklist! Thanks for choosing us and enjoy your ride!

February 08, 2024

Great service, Very accommodation to offer transportation if desired. Honest advisor. Nice waiting area with nice snacks. More

by DAVID.WAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zicari
Report | Print
Feb 20, 2024 -

Volvo Cars Rochester responded

David, we're glad to know you enjoyed our service and amenities at Volvo Cars Rochester. We always aim for a comfortable experience! Thanks for the review.

February 06, 2024

Volvo service is the best around. Prompt, courteous and thorough. We wouldn’t take our car anywhere else. More

by bjencik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 16, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've had such positive experiences with our service team at Volvo Cars Rochester. Your trust in us is greatly appreciated, and we look forward to serving your car needs in the future!

February 01, 2024

I love the folks at Volvo! They are professional, thorough, down to earth, and do great work! I highly recommend buying and servicing your car with them! More

by DANIELHOFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 14, 2024 -

Volvo Cars Rochester responded

Daniel, we're delighted to know you had a great experience with our team at Volvo Cars Rochester. We appreciate your recommendation and look forward to assisting you in the future!

February 01, 2024

Really a plus not having to leave the house for my 2012 vehicle service work!!!!! More

by GJKRPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Feb 14, 2024 -

Volvo Cars Rochester responded

We appreciate you choosing Volvo Cars Rochester and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

January 31, 2024

Always a good experience and work is explained thoroughly. Being forced to write a minimum of 15 words for this review though is abusive and says your survey is not well designed. More

by RICKRUNYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Feb 13, 2024 -

Volvo Cars Rochester responded

Rick, we appreciate your feedback about Volvo Cars Rochester and the review process. We're glad to know you've had good experiences with us and that our team has been thorough in explaining their work. Thanks for sharing!

January 28, 2024

Fantastic service! They care about your satisfaction and are attentive to your requests. Thank you! More

by XC60 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 09, 2024 -

Volvo Cars Rochester responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Volvo Cars Rochester!

January 27, 2024

Great finally figured out the issue also kindly retrieved a stuck charger and cleaned car More

by DRINKWATERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and techs
Report | Print
Feb 09, 2024 -

Volvo Cars Rochester responded

We are grateful for your positive feedback about Volvo Cars Rochester. Thanks so much, Drinkwaterc!

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