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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

April 18, 2024

The entire process from car purchase to pickup was handled professionally. We appreciated the time our sales person (Alexandria) spent reviewing the car operation details ... and her enthusiasm. More

by RKANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
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Apr 19, 2024 -

Volvo Cars Rochester responded

We're glad to know that you had a professional and thorough experience with us at Volvo Cars Rochester. Alexandria will be pleased to learn about your positive feedback! Enjoy the ride in your new car.

April 17, 2024

Worked with Jim in service and work was timely and of high standards across the board! More

by RLDSBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 17, 2024 -

Volvo Cars Rochester responded

It's wonderful to hear your service visit at Volvo Cars Rochester was of high quality and completed in a timely manner. Thanks for the positive feedback- we appreciate it!

April 15, 2024

Wish to once again express my sincere gratitude and appreciation for both the top rate professional services provided and personal demeanor extended by the dealership's service department personnel and More

by ART.PIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano, Jim Zicari, Paul Simmons, Kim Cook, Aden Reyes, Armando Barberi, Sean Crayton, Dar Melenbacher- to name a few.
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Apr 15, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've consistently had a great experience with our service department at Volvo Cars Rochester. Your kind words and continued support mean the world to us! Thanks for being part of our family, we look forward to serving you in the future.

April 14, 2024

All of my expectations for service were met or exceeded. I was very pleased with the support. More

by MikeSC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 15, 2024 -

Volvo Cars Rochester responded

Mike, it's wonderful to hear our service center team could meet and even exceed some of your expectations. Thanks for taking the time to share this positive feedback with us- we appreciate it!

April 10, 2024

Even though I have a fleet vehicle they always treat me as if I bought the XC90 from them. The service team is always great. More

by SDECOSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Jim
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Apr 15, 2024 -

Volvo Cars Rochester responded

We're glad to know our service team at Volvo Cars Rochester has been able to provide you with great care, regardless of where your XC90 was purchased. We appreciate the positive feedback!

April 10, 2024

Very efficient and helpful Service was timely and as promised. I asked only for and oil change and tire rotation and everything was great. More

by SANDYW2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Apr 15, 2024 -

Volvo Cars Rochester responded

Sandy, we're glad to know your service visit at Volvo Cars Rochester was efficient and helpful. Thanks for trusting us with your oil change and tire rotation!

April 04, 2024

Always a good team at Volvo Rochester. I've been taking my XC-90 there since I moved to the area in 2019. Good people and good service. Thank you! More

by cdrur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've been happy with our service since 2019! It's always a pleasure taking care of your XC-90 here at Volvo Cars Rochester. Thanks for the positive feedback and continued support!

April 02, 2024

The staff here are most accommodating and helpful. They are professionals who treat their customers well. More

by DLD684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Jimmy
Report | Print
Apr 12, 2024 -

Volvo Cars Rochester responded

We appreciate your kind words about our team at Volvo Cars Rochester! We strive to provide professional and accommodating service. Thanks for the review!

March 31, 2024

Excellent service. Efficient and knowledgeable. Attentive to needs and took time to ask what features were important. More

by KJPROSSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're glad to know you found our service at Volvo Cars Rochester excellent and efficient. We always aim to be attentive and knowledgeable for our customers' needs. Thanks for your feedback!

March 28, 2024

Absolutely the best team to work with! The service team is outstanding and efficient. I always have great experiences More

by JENNIFER_HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Apr 12, 2024 -

Volvo Cars Rochester responded

Jennifer, we're so glad to know you've had consistently great experiences with our service team at Volvo Cars Rochester. Thanks for your kind words and support!

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