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Volvo Cars Rochester

Rochester, NY

4.9
241 Reviews

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

May 13, 2024

Great customer service and the interior/exterior detail was just like getting a brand new car. More

by MATTHEW74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Paul and Nick
May 24, 2024 -

Volvo Cars Rochester responded

We're glad we could make your car look and feel just like new at Volvo Cars Rochester. Thanks for taking the time to to leave this awesome feedback, we appreciate it!

May 06, 2024

From start to finish, the buying process at this dealership was amazing. My sales associate, Alexandria, went above and beyond my expectations. She is not only extremely friendly and easygoing but i More

by alexa w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria, Joe
May 07, 2024 -

Volvo Cars Rochester responded

Alexa, we're delighted to know that Alexandria and Joe provided you with such a fantastic buying experience at Volvo Cars Rochester. We aim for every customer to feel informed and comfortable throughout the process. Thank you so much for referring your friends and family! Enjoy your new car!

May 03, 2024

Dennis Wiggins is an astute professional that listened to my needs and delivered flawlessly. Volvo Cars of Rochester is an excellent organization and have been very pleased with all accomodations provided. More

by JJP221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Wiggins
May 06, 2024 -

Volvo Cars Rochester responded

We're so glad to know that Dennis was able to meet your needs and provide a flawless experience at Volvo Cars Rochester. We strive for excellence in all we do, and it's great hearing you've been pleased with our services. Thanks for the review!

May 02, 2024

I’m always satisfied with this Volvo dealer and their service department. Friendly, great mechanics. I feel confident when Imleave that my car has been well,cared for and I don’t have to worry. I can jus More

by NROSSI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim at desk.
May 02, 2024 -

Volvo Cars Rochester responded

We're delighted to know you've had consistently satisfying experiences with our service department at Volvo Cars Rochester. It's great that you can drive away worry-free, knowing your car has been well cared for! Enjoy the ride and thanks for sharing this review.

May 02, 2024

The service staff at the front desk were welcoming, professional and kind. The service work was completed when they said it would be done. Thank you. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 02, 2024 -

Volvo Cars Rochester responded

Anne, we're glad to know you had a positive experience with our service staff at Volvo Cars Rochester. We always aim for efficiency and professionalism. Thanks for your feedback!

April 30, 2024

They were a wonderful dealership to work with. Very professional and informative when answering questions. Would definitely recommend to others! More

by GLFAGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
Apr 30, 2024 -

Volvo Cars Rochester responded

We're delighted to know you had a positive experience with us at Volvo Cars Rochester! We appreciate your recommendation and look forward to assisting you in the future. Safe travels!

April 27, 2024

Great Service and great team to work with. I will definitely do business with them int he future, More

by JAMES_MARASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Erickson
Apr 29, 2024 -

Volvo Cars Rochester responded

We're so glad to hear you had a great experience at Volvo Cars Rochester. We look forward to seeing you again in the future!

April 25, 2024

Clean and service staff were excellent etc etc etc etc etc etc etc etc etc More

by BTUSKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sefvicet
Apr 26, 2024 -

Volvo Cars Rochester responded

We're happy to hear your service visit went excellent at Volvo Cars Rochester. Thanks for the review!

April 20, 2024

Everything was professional from start to finish. My sales rep was low key but on top of the transaction. Finance department was organized. Paperwork easy. Everything was ready when I picked the car More

by LLUNDBACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black
Apr 22, 2024 -

Volvo Cars Rochester responded

We're glad to know your experience with us at Volvo Cars Rochester was smooth and professional. We strive for efficient service, from sales to finance! Enjoy the ride in your new car!

April 19, 2024

Very family oriented. ..been with them, both in sales and service, for 14 years and simply cannot complement their professional and personable conduct enough. This dealersh More

by GPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Deguzman
Apr 22, 2024 -

Volvo Cars Rochester responded

We're so grateful for your long-term support and trust in our team at Volvo Cars Rochester! It's wonderful to know that you've had such positive experiences with us over the years. Here's to many more together!