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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

June 20, 2023

Throughly enjoy this place. They take such good care of their customers here! Wouldn’t take my Volvo anywhere else. More

by brianossola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Koch
Report | Print
Jun 30, 2023 -

Volvo Cars Rochester responded

Thanks for the great review, Brian! We're so glad to hear that you had a positive experience with us at Volvo Cars Rochester. We appreciate your loyalty and look forward to taking care of you and your Volvo in the future. Have a fantastic day!

June 18, 2023

On time and service was perfectly done. Very polite and informative personnel. Comfortable waiting room More

by RMAHAR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman, James Zicari
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Jun 30, 2023 -

Volvo Cars Rochester responded

We're so glad to hear that you had a positive experience with our team at Volvo Cars Rochester! Thank you for taking the time to leave us a great review. We hope to see you again in the future!

June 17, 2023

They really work hard to get you into the best possible deal for the car you want. More

by KENDMARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Monkelbaan
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Jun 23, 2023 -

Volvo Cars Rochester responded

Thank you so much for sharing your positive experience with us! Our team works hard to ensure that every guest that comes through our door gets to enjoy exceptional customer service. All of us here at Volvo Cars Rochester wish you the best and hope you’re still enjoying your new vehicle. Safe travels!

June 17, 2023

Great service x o x o x o x o x o x o x o More

by TETHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Koch
Report | Print
Jun 23, 2023 -

Volvo Cars Rochester responded

Tethaney, thank you for the great review. We look forward to seeing you again at Volvo Cars Rochester!

June 17, 2023

THE PEOPLE ARE WONDERFUL AND HELPED ME. THEY TOOK CARE OF EVERYTHING. THANK YOU TO EVERYONE More

by ROSLYNFUTINAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
Report | Print
Jun 23, 2023 -

Volvo Cars Rochester responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Volvo Cars Rochester!

June 17, 2023

Volvo Cars Rochester is by far the leading Volvo dealership in WNY. Paul Simmons the service manager is nothing short of a magician. We took our s60 in for service. Paul simply explained what th More

by shyharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Simmons
Report | Print
Jun 23, 2023 -

Volvo Cars Rochester responded

We're so glad to hear that you had such a positive experience with Paul and the team at Volvo Cars Rochester! Thank you for choosing us for your service needs, and we look forward to assisting you with your Volvo S90 in the future. Drive safely, and have a great day! - The Volvo Cars Rochester Team

June 16, 2023

Please never let Jimmy DeGuzman ever retire! I really appreciate working with him - the process was seamless - as usual. I am on my 3rd Volvo and have worked with Jimmy for each one. More

by ROUSSEAU.SALLY
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
Report | Print
Jun 23, 2023 -

Volvo Cars Rochester responded

Sally, we're so glad to hear that you had another seamless experience working with Jimmy at Volvo Cars Rochester! We'll make sure to pass along your kind words and appreciation. Thank you for being a loyal customer, and we look forward to assisting you with your future Volvo needs!

June 16, 2023

Price , communication, not really happy with my purchase for maney what I pay already have big experience before so More

by AHABOVSKYY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Stapleton
Report | Print
Jun 19, 2023 -

Volvo Cars Rochester responded

AHABOVSKYY, Thank you for sharing your feedback with us. We appreciate hearing about your experience and want to make sure we address any concerns you may have. Please reach out to us directly so that we can discuss this further. Thank you, Jon Eplin Sales Manager (585) 473-8530

June 15, 2023

The only people I trust with my vehicle. Excellent service every time. Never try to oversell. More

by JNUNES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Davis
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Jun 20, 2023 -

Volvo Cars Rochester responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Volvo Cars Rochester team can do to help you, please don’t hesitate to ask! Safe travels.

June 15, 2023

Had questions about the operation of car electronics and was assigned Brandy to show me how to correct a problem that had occurred - system reboot. She showed me how to do this then and in the future. More

by SHERMYANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Blasland
Report | Print
Jun 20, 2023 -

Volvo Cars Rochester responded

We're glad to hear that Brandy provided you with helpful assistance in understanding and resolving the issues with your car electronics. It's always our goal here at Volvo Cars Rochester to ensure that our customers feel confident and knowledgeable about their vehicles. If you have any more questions or need further support, please don't hesitate to reach out. Drive safely!

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