Volvo Cars Rochester

I have been a customer of BEST Volvo for many years and am currently driving my 5th 0r 6th car from them. Service has always been great and the staff are very professional and attentive to customer satisf am currently driving my 5th 0r 6th car from them. Service has always been great and the staff are very professional and attentive to customer satisfaction. I do have to admit that I am disappointed with a recent situation whereas my battery died and I was charged $1,000 to replace it. I guess I would have hoped that customer loyalty meant a little more. How is it that a battery in a fairly new car with very low mileage was completely dead? More

Volvo of Rochester’s service department provided excellent communication, high quality work, and performed the work quickly. excellent communication, high quality work, and performed the work quickly. More

Never have any issues with the service department. Prompt, friendly, explain everything really well, no need to go back a second time for the same problem. Prompt, friendly, explain everything really well, no need to go back a second time for the same problem. More

This was part of the annual inspection. There were no problems with the car, which had been driven about 1000 miles in that year, and it took two hours to complete the work. I was in their There were no problems with the car, which had been driven about 1000 miles in that year, and it took two hours to complete the work. I was in their waiting area during that time. More

Dealer was fantastic. Answered all my questions with patience and did not pressure me in any way. Answered all my questions with patience and did not pressure me in any way. More

Have been great for decades! This dealership is one of the reasons I am on my 7th Volvo. Always courteous, helpful, prompt, and make you feel comfortable. This dealership is one of the reasons I am on my 7th Volvo. Always courteous, helpful, prompt, and make you feel comfortable. More

Scheduling (via telephone) was easy. Paul Simmons was very professional in his understanding and knowledge. Service was accomplised efficiently and quickly. $ saving coupon was honored. Paul Simmons was very professional in his understanding and knowledge. Service was accomplised efficiently and quickly. $ saving coupon was honored. Service Dept. staff was polite and professional. Good job all around. More

My experience at Volvo Cars of Rochester was excellent. The service adviser was friendly and worked efficiently to get my service completed. It was perhaps the best experience I had at this dealership. The service adviser was friendly and worked efficiently to get my service completed. It was perhaps the best experience I had at this dealership. More

Home delivery service was excellent. Timely and thorough instructions on all systems of s60 recharge. Timely and thorough instructions on all systems of s60 recharge. More

Very pleased with the overall service provided and especially with the service that Kim Koch provided. especially with the service that Kim Koch provided. More