Volvo Cars Rochester
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 241 reviews
I’ve been driving Volvo cars for the past 12 years and my experience at this dealership has been unmatched. For all 12 years, Jimmy has been there for me, working hard to help me secure my vehicle matches. H experience at this dealership has been unmatched. For all 12 years, Jimmy has been there for me, working hard to help me secure my vehicle matches. He has shown me nothing but kindness and patience as we worked through each and every deal. I hope to be able to continue to drive Volvos for many years to come and continue my special relationship with a trusted friend. More
I love my car and I love my service department. The service I receive has always been very important to me and one of the reasons why I won’t go anywhere else to buy a car! The service I receive has always been very important to me and one of the reasons why I won’t go anywhere else to buy a car! More
Service Manager Jim was excellent and very professional as usual. Our 1999 C70 Convertible had a difficult to diagnose seat adjustment failure. Jim was able to assign a very experienced technician to solve as usual. Our 1999 C70 Convertible had a difficult to diagnose seat adjustment failure. Jim was able to assign a very experienced technician to solve the problem. It required a new module that controls the movement on both front seats. The replacement had to be ordered from Volvo headquarters in Sweden. The order was expedited and the seats are now in perfect working order. We have been fortunate to have all our service done on our favorite Volvo the past 24 years at this dealership. More
Dealership staff is always friendly and courteous, work done in a reasonable time. Car was cleaned while it was there which is always appreciated. done in a reasonable time. Car was cleaned while it was there which is always appreciated. More
Jim made room in the schedule to take our car in and get it back on the road after a dead battery. He also made us aware of Volvo Roadsides Service and they had a tow truck in front of our house in an hou it back on the road after a dead battery. He also made us aware of Volvo Roadsides Service and they had a tow truck in front of our house in an hour. More