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Volvo Cars Rochester

Rochester, NY

4.9
241 Reviews

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

August 24, 2023

My routine checkup was right on time and was ready earlier than promised. I needed the shuttle service and Hector was prompt and very nice. More

by SANDY731
Recommend Dealer
Yes
Employees Worked With
Jim Zicari, Hector
Aug 30, 2023 -

Volvo Cars Rochester responded

We're glad to know that your routine checkup at Volvo Cars Rochester went smoothly and was completed ahead of schedule. Also, it's great to see Hector provided you with prompt shuttle service! Thanks for the positive feedback!

August 23, 2023

The service was excellent, as always. The work on the car is always thorough so there are no issues when I drive away. I can't ask for anything more! More

by ALEXANDERJUDITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Kim
Aug 25, 2023 -

Volvo Cars Rochester responded

Alexander, we're glad to know you've consistently had excellent service at Volvo Cars Rochester. We always aim for thorough work and a smooth drive away! Thanks for your review.

August 22, 2023

On time, and easy check-in and check-out. Always a pleasure to work with them. More

by GAFADOPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Aug 24, 2023 -

Volvo Cars Rochester responded

Gafadopt, it was our pleasure to assist you. Thank you from all of us here at Volvo Cars Rochester!

August 18, 2023

Trust is everything. Were it not for Sean’s personal attention to my 2012 vehicle, I would be driving a Subaru. Service is everything to this old lady - kudos to your ent More

by LINDYTRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Sean
Aug 23, 2023 -

Volvo Cars Rochester responded

We appreciate your trust in our team at Volvo Cars Rochester! It's great to know that Sean and Jim have been able to provide the top-notch service you deserve. We'll be here ready for when it's time for that new Volvo, but until then, enjoy your 2012 model!

August 15, 2023

Friendly and welcoming! Willing to work with your schedule for meetings and availbe for questions, great communication skills. More

by ZOILA.MAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria
Aug 16, 2023 -

Volvo Cars Rochester responded

Zoila, we're glad to know you found our team at Volvo Cars Rochester accommodating and communicative. We appreciate your feedback!

August 12, 2023

Its the best car Dealership in Rochester everyone is very helpful and I will buy my next car From Volvo …. More

by CPRICHARDSON4181962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zicari
Aug 15, 2023 -

Volvo Cars Rochester responded

CPRICHARDSON4181962, we're so glad to know you had a great experience at Volvo Cars Rochester! We look forward to helping you with your next car purchase. Safe travels until then!

August 10, 2023

Always good service. They know I want to keep the car for the long run and thoroughly go over it, suggesting needed repairs, also explaining "symptoms" I've noticed that More

by RICKRUNYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano
Aug 11, 2023 -

Volvo Cars Rochester responded

Rick, we're glad to know that you've consistently received good service from our team at Volvo Cars Rochester. We always aim to provide thorough and honest advice for your vehicle's long-term care. Thanks for the positive feedback!

August 08, 2023

Very helpful. Well informed. Pleasant service. Makes you feel at home. Answers questions. Very good. More

by IDDRISSU.1
Recommend Dealer
Yes
Employees Worked With
All of them
Aug 08, 2023 -

Volvo Cars Rochester responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services that help you get what you need. See you next time! - The Volvo Cars Rochester Team

August 07, 2023

Our 2010 XC 60 was ready for "retirement" and we were needing a replacement vehicle. Typically, we do not visit dealerships but rather peruse certified used vehicles by visiting the dealership's website More

by FREEMANANDBRADSHAW
Recommend Dealer
Yes
Employees Worked With
Alexandria Erickson
Aug 08, 2023 -

Volvo Cars Rochester responded

We're delighted to know that you had a seamless experience with us at Volvo Cars Rochester and found the perfect 2020 Volvo XC40. It's great to see your brand loyalty, and we appreciate your kind words about our team member Alexandria! Enjoy every ride in your new car!

August 07, 2023

The Service department was responsive and prompt, courteous, kind and a pleasure to deal with. More

by LPEARTREE95
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Bree
Aug 08, 2023 -

Volvo Cars Rochester responded

We are more than pleased to hear that our team delivered a professional and courteous service which made your experience a success from start to finish. It was our pleasure to assist you with your vehicle needs. Our team truly appreciates your business and hopes to work with you for your future car needs! Safe travels!

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