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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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By Type

Showing 241 reviews

September 23, 2023

Easy to schedule appt, appreciated appt reminders, efficient service check in and service finished timely. More

by DOWNESBRIAN26
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor.
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Oct 02, 2023 -

Volvo Cars Rochester responded

We're glad to know you found our scheduling and service efficient at Volvo Cars Rochester. Your positive feedback is much appreciated, thank you!

September 22, 2023

Great service. Very nice staff. No issues with service with my car. Will definitely come back! More

by MTURNER1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 28, 2023 -

Volvo Cars Rochester responded

Thank you for choosing Volvo Cars Rochester and for sharing this awesome recommendation! We strive to deliver an easy and enjoyable experience, so we’re pleased to hear our team was able to provide that for you. We look forward to working with you again in the future!

September 19, 2023

This dealership got me the car I wanted while my local Pittsburgh dealership made no effort to get me one. Everyone I met at this dealership was friendly and helpful. More

by POWELLKD408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black and Joe Monkelbaan
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Sep 22, 2023 -

Volvo Cars Rochester responded

We're glad to have been able to assist you in finding the car you wanted at Volvo Cars Rochester! It's great knowing our team was friendly and helpful. Thanks for choosing us, we appreciate your support!

September 18, 2023

Very knowledgeable sales person, helpful staff, very efficient transaction. I felt I received a fair deal. More

by JANNYROP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexandria
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Sep 22, 2023 -

Volvo Cars Rochester responded

Jannyrop, we're glad to know you found our team at Volvo Cars Rochester knowledgeable and helpful. We always aim for efficiency and fairness in all transactions. Thanks for your feedback!

September 17, 2023

OUTSTANDING CUSTOMER SERVICE. It was worth the drive from Buffalo to Rochester to obtain such great attentive honest service. No games and they even offer valet service with a l More

by KIMBERLYCONRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone but Alexandria in Sales is exceptionally knowledgeable.
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Sep 21, 2023 -

Volvo Cars Rochester responded

We're delighted to know you had an outstanding experience with us at Volvo Cars Rochester! We strive for honest, attentive service and we're glad that was reflected in your visit. Thank you for making the drive from Buffalo - it means a lot to our team. Safe travels ahead!

September 17, 2023

The absolute BEST CUSTOMER SERVICE from this team. I worked with Alexandria on finding my new Volvo and she was outstanding- friendly, knowledgeable and quick to respond. It's my first Volvo and i'm i More

by S.Donnelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria, Joe
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Sep 21, 2023 -

Volvo Cars Rochester responded

S., we're so glad to know that Alexandria and our team at Volvo Cars Rochester provided you with top-notch service. Enjoy your first Volvo, it's a fantastic choice!

September 16, 2023

The service department at Volvo is very customer-focused and friendly. They take time to thoroughly communicate and explain issues. I have worked with a variety of service folks over the years, and they are More

by SKAYALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Sep 21, 2023 -

Volvo Cars Rochester responded

SKAYALLEN, we're so glad to know you've had consistently great experiences with our service department at Volvo Cars Rochester. Thanks for your kind words and support!

September 15, 2023

Great experience with Jimmy! Found what i needed within 1 hour and had me in my new car within 2 days. More

by KROSA1487
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
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Sep 21, 2023 -

Volvo Cars Rochester responded

We're glad to know that Jimmy and our team at Volvo Cars Rochester were able to assist you efficiently! Thanks for choosing us, enjoy your new car.

September 15, 2023

Always a pleasure to go to the service dept. They are so easy to work with. More

by KDOHRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 21, 2023 -

Volvo Cars Rochester responded

We appreciate you taking the time to leave us this validating review. We are so grateful to have customers like you! We are glad that the Volvo Cars Rochester team was so easy to work with. Safe travels, and we hope to see you back again sometime down the road.

September 14, 2023

The service is exceptional and Jim in the service department always goes above and beyond with communication of the status and arranging for a loaner when I need one. Excellent Service 5 Stars! More

by PMB725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim - Service Department Desk
Report | Print
Sep 20, 2023 -

Volvo Cars Rochester responded

We're so glad to know that Jim and our service department have been able to provide you with exceptional service at Volvo Cars Rochester. Thank you for the 5-star review, we appreciate your support!

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