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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

October 07, 2023

Excellent service and communication throughout the day. The loaner car was excellent and the sign in and out was speedy. More

by RPSOCCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul & excellent woman at loaner cars
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Oct 13, 2023 -

Volvo Cars Rochester responded

We're glad to know you had a great experience with our service and communication at Volvo Cars Rochester. We always aim for efficiency, so it's fantastic that your sign in/out process was speedy! Enjoy the road ahead!

October 07, 2023

The service was superior. Car looks great. Well groomed and the staff reminded me of need for upcoming oil change! Very detailed and attentive service personnel! More

by YANDKCLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 17, 2023 -

Volvo Cars Rochester responded

YANDKCLARKE, we're glad to know our team at Volvo Cars Rochester provided you with superior service and attention to detail. We look forward to seeing you for your upcoming oil change!

October 04, 2023

Once the negotiations were concluded the process of delivery went smoothly. Salesperson was knowledgeable and courteous. More

by 684EVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Ericson
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Oct 11, 2023 -

Volvo Cars Rochester responded

We appreciate your feedback! It's great to know that our team at Volvo Cars Rochester was able to provide you with a smooth delivery process and knowledgeable service. Thank you for choosing us!

October 03, 2023

Totally trust Garber Volvo, especially service advisor Jim Z. He always communicates well and let's you know what's going on and estimated cost. More

by JAYNEMD
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
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Oct 10, 2023 -

Volvo Cars Rochester responded

We're glad to know that you trust our team here at Volvo Cars Rochester, especially Jim Z. We appreciate your feedback about his excellent communication and transparency with costs!

October 02, 2023

Great customer service. They were easy to work with. I would highly recommend to friends and family. More

by ESTJAMES1
Recommend Dealer
Yes
Employees Worked With
Ruby Black
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Oct 09, 2023 -

Volvo Cars Rochester responded

We're delighted to know you had a great experience with us at Volvo Cars Rochester! Thanks for recommending our services, we appreciate it.

October 02, 2023

Jimmy was an exceptional well informed salesman! His knowledge of the product was second to none! He was incredible! More

by LUBAAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Oct 10, 2023 -

Volvo Cars Rochester responded

We're so glad to know that you had a great experience with Jimmy at Volvo Cars Rochester! His knowledge and dedication are indeed exceptional. Thanks for the review, we appreciate it!

September 29, 2023

Although I didn't make it to the Service Center, I did drop my XC60 off for work needed to fix a paint imperfection. The two people that assisted me knew about the appointment arranged by Alexandia and as More

by SRX-owner
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexandia Erickson
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Oct 06, 2023 -

Volvo Cars Rochester responded

We're glad to know that your experience with our team at Volvo Cars Rochester went smoothly, even down to arranging a loaner. We appreciate the feedback and look forward to assisting you in the future!

September 26, 2023

Excellent service and always helpful. I enjoy the waiting room as I always wait for my car. I am a loyal customer. More

by SHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk Employees
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Oct 03, 2023 -

Volvo Cars Rochester responded

We're delighted to know you've had excellent service experiences at Volvo Cars Rochester, and that our waiting room adds to your comfort. We appreciate your loyalty!

September 23, 2023

Great service and always done efficiently. They are very helpful and professional. Comfortable waiting area More

by MMATEJCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Sep 29, 2023 -

Volvo Cars Rochester responded

We're glad to know you found our service efficient and professional at Volvo Cars Rochester. We always aim for comfort while waiting, so it's great that we hit the mark! Thanks for your review!

September 23, 2023

Jimmy did a great job making our transaction quick and easy, training was great and I love my new car! More

by PAMCAIRNS1
Recommend Dealer
Yes
Employees Worked With
Jimmy deguzman
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Oct 02, 2023 -

Volvo Cars Rochester responded

We're so glad to know that Jimmy made your transaction quick and easy at Volvo Cars Rochester. We hope you continue loving your new car! Thanks for the review.

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