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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
241 Reviews
Call Dealership (585) 473-8530

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

November 10, 2023

Easy to make appointment and service was complete when promised. Quick and friendly shuttle service. More

by JOHNJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Dec 01, 2023 -

Volvo Cars Rochester responded

John, we're glad to know your experience with Volvo Cars Rochester was smooth and efficient. Thanks for choosing us for your service needs!

November 09, 2023

Jim Zicari always the best service in town, one of the reasons I keeping buying a Volvo. More

by SMAURINUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Z
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Nov 30, 2023 -

Volvo Cars Rochester responded

We take immense pride in our team’s ability to provide exceptional service to our guests, and it’s wonderful knowing you have experienced exactly that over the years. It’s our pleasure to continue to be there for you and your vehicle needs. All of us at Volvo Cars Rochester look forward to seeing you again!

November 08, 2023

I always have a good experience with the team at Volvo. Jim and Sean are excellent!! More

by DSURACE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari, Sean
Report | Print
Nov 29, 2023 -

Volvo Cars Rochester responded

Thank you for your confidence in Volvo Cars Rochester, and for your business. We are grateful to have you as a customer!

November 08, 2023

Always helpful and appreciate the prompt service, the ability to have a loaner vehicle and the pleasant staff. More

by GLENUNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zacari
Report | Print
Nov 29, 2023 -

Volvo Cars Rochester responded

We're glad to know you've had positive experiences with our team at Volvo Cars Rochester! Providing prompt service and a pleasant atmosphere is what we aim for. Thanks for the review, and see you next time!

November 07, 2023

Convenient, friendly, easy to book appointment, nice lounge area, timely service, good communication, answered all questions More

by FREITAG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 29, 2023 -

Volvo Cars Rochester responded

We appreciate your feedback! It's great to know that you found our service convenient and timely at Volvo Cars Rochester. We're here for any future questions or needs you might have. Safe travels!

November 02, 2023

Great service and explanation of what is being done by Jim and about how long it will take! More

by WALDOROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Nov 20, 2023 -

Volvo Cars Rochester responded

Waldoross, thank you for the great review. We look forward to seeing you again at Volvo Cars Rochester!

November 01, 2023

Everyone is helpful and pleasant. Service dept. is great. They always explain what they’ve done so I can understand completely. It’s a great dealership for Volvo. More

by MAUREENHUNGERFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Nov 16, 2023 -

Volvo Cars Rochester responded

We're glad to know you found our service department helpful and informative at Volvo Cars Rochester. We strive for clarity in all we do, so it's great to see that reflected in your experience. Thanks for choosing us!

November 01, 2023

The service was especially good and everyone was extremely friendly. I would definitely come back again! More

by DOMJON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie deguzman
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Nov 20, 2023 -

Volvo Cars Rochester responded

Domjon, we're so glad to know you had a positive experience at Volvo Cars Rochester. We look forward to welcoming you back in the future!

October 31, 2023

This was my first experience with the Service Dept. I was very pleased with the attention paid to my questions and concerns and the service manager communicated what was going on very clearly and made More

by AZIMMERMAN4110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Nick and Salesman Jimmy D.
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Nov 16, 2023 -

Volvo Cars Rochester responded

We're glad to know your first experience with our Service Department at Volvo Cars Rochester was a positive one! We always aim to provide clear communication and address all concerns. Thanks for the review, we appreciate it!

October 29, 2023

This dealer gave prompt, thorough and accurate service. The car wash was a nice bonus. The waiting area was comfortable to get work done. More

by TTERWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 15, 2023 -

Volvo Cars Rochester responded

TTERWILL, we're glad to know you had a comfortable and efficient experience at Volvo Cars Rochester. We always aim for top-notch service! Enjoy that sparkling clean car of yours.

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