Volvo Cars Rochester
Rochester, NY
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All work was done very qu8ickly. The Service Manager called me and explained what needed to be done and the cost. My car was washed and ready as promised. I used a loaner car whic The Service Manager called me and explained what needed to be done and the cost. My car was washed and ready as promised. I used a loaner car which was brand new. More
I went in for an oil change on my 2020 Volvo and ended up buying a new XC60!! Hybrid/gas. Jimmie spent a lot of time with me teaching me how it all works!! A lot for an old gal to understand but he had so buying a new XC60!! Hybrid/gas. Jimmie spent a lot of time with me teaching me how it all works!! A lot for an old gal to understand but he had soooo much patience!!! He is the best. I love the car but still have lots to learn and remember!!! More
The service department at Volvo Cars of Rochester are always accommodating and knowledgeable. They maintain continuous communication with me during and after the service is performed. I know that when I always accommodating and knowledgeable. They maintain continuous communication with me during and after the service is performed. I know that when I get my vehicle returned that it is repaired properly ensuring the longevity of my Volvo. More
Excellent service, pleasant waiting room, I did have an issue with a misunderstanding with the website - booked an appointment and noted that I would wait for the car, but when I showed up I found out that issue with a misunderstanding with the website - booked an appointment and noted that I would wait for the car, but when I showed up I found out that there were two other cars in front of me, and the service wait time would be much longer than expected. I had to rebook, but at least I could do this easily. More
Alexandria was very pleasant to work with and attentive to what we were looking for. She was very helpful in offering to answer any questions before and after the purchase. She did a great job of finding t to what we were looking for. She was very helpful in offering to answer any questions before and after the purchase. She did a great job of finding the car that I wanted. More