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Volvo Cars Rochester

Rochester, NY

4.9
241 Reviews

1500 University Ave

Rochester, NY

14610

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Showing 241 reviews

September 08, 2024

my service has always been handled professionally and with great results. I appreciate the Volvo service team immensely More

by BJLEONARD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 09, 2024 -

Volvo Cars Rochester responded

We're delighted to hear that our Volvo Cars Rochester service team has consistently provided you with professional and satisfying results. Thank you for your kind words!

September 05, 2024

All work was done very qu8ickly. The Service Manager called me and explained what needed to be done and the cost. My car was washed and ready as promised. I used a loaner car whic More

by KLKNOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 11, 2024 -

Volvo Cars Rochester responded

Thank you for sharing your experience! We're glad to hear that our Volvo Cars Rochester team provided quick and thorough service, including a clean car and convenient loaner. We appreciate your feedback!

September 05, 2024

This dealership is always of the highest quality service and keeps me coming back to Volvo as the vehicle of choice! More

by ROSE_GILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Sep 09, 2024 -

Volvo Cars Rochester responded

Thank you for your loyalty and kind words! We're delighted to hear that Volvo Cars Rochester continues to meet your expectations with our high-quality service. We look forward to serving you again soon!

August 30, 2024

I went in for an oil change on my 2020 Volvo and ended up buying a new XC60!! Hybrid/gas. Jimmie spent a lot of time with me teaching me how it all works!! A lot for an old gal to understand but he had so More

by WALDOROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
Sep 05, 2024 -

Volvo Cars Rochester responded

Waldoross, we're delighted to hear that Jimmie provided such a thorough and patient experience during your visit at Volvo Cars Rochester. Enjoy your new XC60 Hybrid!

August 27, 2024

Volvo Rochester was wonderful to work with. Jimmy found me the exact car I wanted! More

by BETSYWILSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Guzman
Aug 28, 2024 -

Volvo Cars Rochester responded

We're delighted to hear you had a wonderful experience with Jimmy at Volvo Cars Rochester. Enjoy your new ride!

August 23, 2024

I bought an used XC90 plug in hybrid and everything has been perfect. Great experience. More

by VELECLARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DeGuzman, Jimmy
Aug 23, 2024 -

Volvo Cars Rochester responded

We're glad to hear you had a great experience at Volvo Cars Rochester. Enjoy your new hybrid XC90!

August 19, 2024

Volvo Cars Rochester and their Service department are the BEST! They are always willing to help you! I highly recommend them!! More

by JDEGUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 19, 2024 -

Volvo Cars Rochester responded

Thanks for the high praise! We're delighted to hear our Service department at Volvo Cars Rochester has been so helpful. We appreciate your recommendation!

August 19, 2024

The service department at Volvo Cars of Rochester are always accommodating and knowledgeable. They maintain continuous communication with me during and after the service is performed. I know that when I More

by RGOLDSTEIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zicari
Aug 20, 2024 -

Volvo Cars Rochester responded

Thank you for sharing your positive experience with the service department at Volvo Cars Rochester! We're glad to hear that our team keeps you well-informed and ensures your vehicle is properly maintained. We appreciate your trust in us!

August 15, 2024

Excellent service, pleasant waiting room, I did have an issue with a misunderstanding with the website - booked an appointment and noted that I would wait for the car, but when I showed up I found out that More

by KGA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure ? Jim
Aug 16, 2024 -

Volvo Cars Rochester responded

Thank you for sharing your experience! We're glad to hear that our team at Volvo Cars Rochester provided excellent service and a pleasant waiting room, despite the initial scheduling hiccup. We appreciate your understanding and look forward to serving you again soon.

August 02, 2024

Alexandria was very pleasant to work with and attentive to what we were looking for. She was very helpful in offering to answer any questions before and after the purchase. She did a great job of finding t More

by KLKEEP
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
Aug 05, 2024 -

Volvo Cars Rochester responded

Thank you for sharing your experience! We're delighted to hear that Alexandria provided excellent service and helped you find the perfect car at Volvo Cars Rochester. Enjoy your new vehicle!

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