Volvo Cars Princeton - Service Center

Disappointed - nickels and dimes I am very disappointed that you are charging a fee to do the diagnostics now. I have been a faithful customer since we purchased our 2006 XC-70. Af I am very disappointed that you are charging a fee to do the diagnostics now. I have been a faithful customer since we purchased our 2006 XC-70. After leaving with my car the service light came back on. stating that the engine needs servicing.?#$@% Mind you that the staff is very friendly and courteous, but the policy from management is going in the wrong direction. so I can only blame management for my frustration and disappointing experience. Since you are reading this whatever happened to Mr. Robert Sorg? He was trying to help get my ABS fixed, which turned out that according to your earlier ( no charge) diagnostics it showed that the electronic controller has a problem and it would cost about $2,000 to fix. This would be the 3rd controller unit.$#@! I hope this review gives some context of my disappointment in your service policies. More

A pleasure to work with From the moment you bring your car in everything is handled efficiently and professionally. My salesman Colby Whipple greeted me and made sure I was r From the moment you bring your car in everything is handled efficiently and professionally. My salesman Colby Whipple greeted me and made sure I was receiving adequate attention. The process was very seamless. Even though it was only routine maintance the service write went over services performed. More

Regular Service Easy too schedule Straightforward and efficient Good communication Newly renovated dealership is great. Plenty of parking and well organized ( Easy too schedule Straightforward and efficient Good communication Newly renovated dealership is great. Plenty of parking and well organized (This is annoying that I have to type a minimum of words!!!) More

Helpful and Efficient Super efficient and smooth during this lockdown period. Was in for a recall change. Was provided transport to home after drop-off and pick-up when the Super efficient and smooth during this lockdown period. Was in for a recall change. Was provided transport to home after drop-off and pick-up when the car was ready. Had a good conversation about the current COVID scenario with the gentleman dropping me off during the ride. Overall no hassle and quick turnaround. Thank you. More

Everything went very smoothly. They picked up the car from my house and dropped a loaner. The software upgrade happened very quickly and car was dropped back. Very professional. from my house and dropped a loaner. The software upgrade happened very quickly and car was dropped back. Very professional. More

Satisfied Customer Always a good experiencing pulling into the Service Garage. By the time I leave the drivers seat and approach the service desk, a service representati Always a good experiencing pulling into the Service Garage. By the time I leave the drivers seat and approach the service desk, a service representative already has my information on his computer screen. Very relaxed atmosphere !!! More

Recall for automatic breaking system As always the experience was awesome. The person at the service desk went out & looked for my lost earring. She also showed me a better way to open th As always the experience was awesome. The person at the service desk went out & looked for my lost earring. She also showed me a better way to open the trunk with your foot. Colby even come out in his gloves & mask to say hello. What a team. Susan Simon More

recall We dropped the car off the night before and Volvo Cars of Princeton brought the car back to us the next day after the recall work was done. We were t We dropped the car off the night before and Volvo Cars of Princeton brought the car back to us the next day after the recall work was done. We were thrilled for the personalized, prompt service and return of our car. More

Princeton Volvo has been a great dealership to work with. They are responsive, fair and always care for the people who they serve. We bought our car there and continue to have it serviced there too! They are responsive, fair and always care for the people who they serve. We bought our car there and continue to have it serviced there too! More

Fast and reliable service. Very courteous representatives. Nice cozy waiting area. Wish the free car wash could come back again. But in all, great experience as usual. representatives. Nice cozy waiting area. Wish the free car wash could come back again. But in all, great experience as usual. More