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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

September 22, 2020

Service was fast, effective and friendly. A check engine light was examined and addressed. I waited in the waiting area which was comfortable and safe (during pandemic). More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Since first contact with them they have been surprising me with the friendly interaction and providing me with what I really need. The Valet service and speed for service is fantastic. This dealers really More

by jorge.alves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

It is easy to make an appointment with a service advisor. Appointments are handled as scheduled. The service advisor informs you of any potential mechanical issues if found during the technicians inspection More

by E.KOVATCH20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Whalen
September 22, 2020

I had a fabulous experience with Claire and the rest of the staff. Claire was incredibly professional, responsive, and just a pleasure to work with. It's clear that hospitality is a strong value at this de More

by alexisfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long, Claire Hood
September 21, 2020

Great experience and not pushy which was a real difference to other car dealers I've been with great product too ! Definitely a Volvo convert More

by saluglover
Recommend Dealer
Yes
Employees Worked With
Chris Long
September 21, 2020

I recently moved to the area so it was my first time at Princeton Volvo. The valet service was super easy and everyone was super friendly. Was very happy with the overall experience. More

by mb25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

I noticed the TPMS monitor and saw that one of the tires was low on pressure. I inspected and found a small nail in the tire. Then I called Volvo at Princeton and Emerson assured me that it will not take mo More

by deepesh.naidu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
September 20, 2020

We brought my sons car in for the Check Engine light and when we came to pick it up, we were informed the light came on again as they were bringing it to my son which costs us an additional $900 dollars for More

by DTTFARMER
Recommend Dealer
No
Employees Worked With
Marc Pare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Volvo Cars Princeton responded

We are very sorry to hear about your experience in service. We do meet the highest standards Volvo has to offer. I would like to personally discuss this matter with you and involve our service manager to see how we can possibly resolve this in a timely manner. Feel free to email me your contact information and we can discuss it. Thank you, Mike Battaglia General Sales Manager 609-882-0600 battagliam@volvocountry.com

September 19, 2020

Fabulous as always. Great service! So awesome to deal with. I’ve been with this dealer for years. Will always go back. Again and again. More

by CATHY.SCANGARELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Volvo Cars Princeton responded

Thank you so much for your kind words. We appreciate your loyalty and business. Look forward to seeing you soon. Chris Long Vice President 609-882-0600

September 17, 2020

Besides from being so nice. this dealership is very Besides from being so nice. this dealership is very good at what it does whether that is buying, leasing or having your car serviced, It is a plea More

by HZIVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Whipple and entire service department.
Sep 19, 2020 -

Volvo Cars Princeton responded

Thank you so much for your kind words. We appreciate your loyalty and business. Look forward to seeing you soon. Chris Long Vice President 609-882-0600

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