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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

October 21, 2020

This was my 4th Volvo. All of my cars have been purchased at Princeton Volvo. I would never want to go anywhere else. Every member of their staff is friendly, attentive and professional. The showroom is beau More

by LSPAGNOLETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Hood , Chris Long, Nick Long, Jose Garcia, Claire Hood
Oct 21, 2020 -

Volvo Cars Princeton responded

Thank you so much for choosing Volvo Cars Princeton! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 20, 2020

Colby Whipple's salesmanship and customer service went above and beyond our expectations. He went the extra mile, answering numerous questions over the course of many days, ultimately helping us find the More

by jwsimons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long
Oct 21, 2020 -

Volvo Cars Princeton responded

It's great to hear that Colby was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton!

October 20, 2020

This was the easiest car purchase I have ever experienced! They were friendly, fast, and extremely helpful. Since I couldn’t find the exact car I wanted near me, my entire deal was done online More

by Tahoe, CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Long *****
Oct 21, 2020 -

Volvo Cars Princeton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volvo Cars Princeton!

October 20, 2020

Repair was incomplete. Software update was partially done. Maps were not installed, car has been downloading maps for the last couple days and still not done More

by shihan.ranaweera
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the technician
Nov 07, 2020 -

Volvo Cars Princeton responded

Hello Shihan, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

October 20, 2020

Great service very knowledgeable about their products. Awesome presentation of my vehicles needs When i got into the courtesy. Vehicle with their driver for the trip home i felt that i made a good decisio More

by LEEGAR503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Volvo Cars Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2020

Friendly employees , approached immediately to ask how they could help Very clean facility Efficient service. Clear explanation of what was needed and what was done More

by ccat0130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Oct 21, 2020 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2020

Emerson Cambara is really friendly and helpful. The whole process is very smooth and I did not feel any pressure or push at all. Great service! More

by sxzxchenhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Oct 19, 2020 -

Volvo Cars Princeton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton! No specific guidelines provided from the dealer on review responses.

October 18, 2020

This recall repair was fast, efficient and fun. All of those positive adjectives apply because the job was handled personally by my favorite Volvo of Princeton employee, Emerson Cambara. Emerson manages More

by drewnuland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Oct 18, 2020 -

Volvo Cars Princeton responded

Thank you, Drew, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Emerson and the rest of our team, and we look forward to working with you again. No specific guidelines provided from the dealer on review responses.

October 17, 2020

I would like to thank John in Service department for his patience and understanding. He explained what was needed and what could wait. He even offered me a discount because I forgot my coupon at home. I rea More

by MARCIAHUSBANDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Service Dept
Oct 17, 2020 -

Volvo Cars Princeton responded

Thank you for your wonderful feedback, Marcia. We appreciate your business and our team looks forward to serving you again soon!

October 16, 2020

Shannon is a great asset to your team. Not only did she squeeze me in for a last minute service/recall appointment, she remedied a potential larger issue I had. Thanks for your help Shannon. One small thi More

by mdrzomp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 17, 2020 -

Volvo Cars Princeton responded

Thank you for your very kind review and helpful feedback! We strive to make sure that all of our customers leave happy, and it's great to hear that you had a positive experience here at Volvo Cars Princeton.

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