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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

December 08, 2020

Recently during a service visit I really appreciated the communication and assistance by one of the service managers, Emerson. Understanding the concern I had over my emergency issue and his follow wad gr More

by MJTELSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Dec 08, 2020 -

Volvo Cars Princeton responded

Mitch, thank you for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad our team provided such a positive experience, and we hope to see you again!

December 07, 2020

Excellent customer service on our purchase. The dealership went above and beyond our expectations to get the perfect Volvo for us. Would highly recommend them to anyone! More

by BARBBLASKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long, Nick Long, Briana Small
Dec 07, 2020 -

Volvo Cars Princeton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new Volvo! We truly appreciate the opportunity to do business with you. Thanks for choosing Volvo Cars Princeton, Barb!

December 04, 2020

Problem was resolved after contacting service manager, salesman stop replying to phone calls and texts. Carlos Emerson was helpful through out the process of issue. More

by scootie41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Domenichetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Emerson
Dec 07, 2020 -

Volvo Cars Princeton responded

Thank you for sharing your thoughts about your experience with Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

December 02, 2020

I had a n emergency problem with a tire and the service people (thank you, Emerson!) were brilliant and fixed it so that I could take my long-planned trip. Thank you again! More

by MLPERLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Dec 03, 2020 -

Volvo Cars Princeton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Emerson here at Volvo Cars Princeton.

December 01, 2020

Colby was extremely helpful in making my experience stress free and efficient. Jose had all of my paperwork prepared and ready to go which made me feel safer due to the pandemic. They answered all of m More

by CMDRAPALA
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson Cambara , Chris Long, Jose Garcia
Dec 01, 2020 -

Volvo Cars Princeton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 30, 2020

Excellent customer service and quality work. Marc Pare was friendly and very helpful. I recommend for this service center for friends and family. My overall experience was great. More

by RSRAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear Marc was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2020

Service was excellent.My experience thus far from purchase to initial service request has been superior .Would highly recommend for purchase of vehicle or as a point of service. More

by gmtrader1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Domenichetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claire Hood,sales,Laura,the best first impression any business could have!!!, Claire Hood
Dec 01, 2020 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2020

The Volvo experience is always a pleasure. I dropped my car off for a routine visit, they drove me home and a few hours later my car was done and washed. Thanks for making this process so pleasant and easy More

by tonsimone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Nov 30, 2020 -

Volvo Cars Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 28, 2020

I bought my first ever car from Volvo. The car is fun and great to drive. Colby was great and helpful in finalizing the deal and I have had a great experience overall. More

by Faiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long
Nov 29, 2020 -

Volvo Cars Princeton responded

Thank you for taking the time to share your feedback with us, Faiz. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We hope you enjoy your new car!

November 25, 2020

I brought it in for a "check engine" light. They started work right away and had it done that afternoon. In addition to identifying and replacing the component in the emissions system that caused the warnin More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ratkay
Nov 25, 2020 -

Volvo Cars Princeton responded

Thank you so much, Robert, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

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