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Volvo Cars Princeton

Lawrenceville, NJ

Overview
Employees
Reviews
Vehicles
4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

January 18, 2021

Looking for my 1st Volvo after 5 Saabs - Volvo's cousin - and 3 Mercedes. Needed all-wheel drive and towing capability. The XC60 meet my needs. Found a used XC60 at Princeton Volvo. Had a great buying experi More

by postappraisals
Recommend Dealer
Yes
Employees Worked With
Ed Panebianco
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Jan 18, 2021 -

Volvo Cars Princeton responded

Thanks for your feedback on your recent visit to Volvo Cars Princeton. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new XC 60 Volvo!

January 16, 2021

This dealership was very easy to work with and made buying a car painless. Jason and Briana were great and responded to emails and calls quickly More

by demosharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Domenichetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long, Briana Small, Jose Garcia
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Jan 18, 2021 -

Volvo Cars Princeton responded

Thank you for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad Jason and Briana were able to help, and we hope to see you again!

January 16, 2021

Always a good experience. Great staff. Have known the Longs for over 40 years. They do an outstanding job in the automobile industry. Nice facility. More

by CCGILLIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson Cambara, Chris Long, Nick Long
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Jan 18, 2021 -

Volvo Cars Princeton responded

CC, Thank you for your very kind review and for being a loyal customer. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

January 15, 2021

Service staff is great and always goes above and beyond! I always bring my car to VoP instead of my local dealer because the quality of service is that much better! More

by ej1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ratkay
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Jan 15, 2021 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2021

I don’t like that I have to call to check on my car or else I have no idea what’s going on and when I can pick it up. They’re not proactive with updates even at the end of the day. More

by 2020XC90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2021 -

Volvo Cars Princeton responded

Thank you for your feedback for our service department, we are sorry to hear about the lack of communication. We will share your comments with the team, and please don't hesitate to reach out to us if you would like to discuss your concerns further. We hope you will give us another opportunity to serve you!

January 13, 2021

Work done in a timely fashion. Friendly service. Was a replacement for part damagEd by Volvo on previous visit - antenna. Would recommend service to others More

by JHEHIRJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2021 -

Volvo Cars Princeton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

January 13, 2021

Would like to thank the service department and mechanical staff at Volvo of Princeton for the prompt and wonderful job of repairs performed on my sons Volvo. Workmanship was impeccable, and performed in a ti More

by GARY2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson and Jim Frazee
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Jan 13, 2021 -

Volvo Cars Princeton responded

Gary, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you and your son as one of our valued customers for many more years to come!

January 13, 2021

I was taken care of with no questions asked. Very nice and quick. All was done in no time whatsoever. Will be going back for service for aure More

by simonkazantsev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2021 -

Volvo Cars Princeton responded

Thank you so much, Simon, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

January 13, 2021

Volvo Princeton are so professional and helpful. We had a great experience with Claire Hood and Mike Battaglia..thanks so much for helping us get our girl in an amazing first car..💝 More

by W. Burk-Savino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Battaglia, Claire Hood
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Jan 13, 2021 -

Volvo Cars Princeton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Claire and Mike to be a positive one. We hope your daughter enjoys her first new vehicle and don't hesitate to reach out if you need anything else.

January 09, 2021

Volvo Princeton's team are a pleasure to rely on, they're professional and very customer-oriented. Thanks to customer service person Shannon Ratkay who kept me informed every step of the way on the services More

by RON.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ratkay
Report | Print
Jan 11, 2021 -

Volvo Cars Princeton responded

We are very happy, Ron, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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