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Volvo Cars Princeton
Lawrenceville, NJ
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community.
Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects.
"We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.”
http://www.volvocountry.com/history.html
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
Verified Customer
February 03, 2021
Never had a happy service experience at this dealer. They have my name wrong and I just got a Carfax report that was not my car. Their sister dealership, Edison, was spiteful and devious. Would have They have my name wrong and I just got a Carfax report that was not my car. Their sister dealership, Edison, was spiteful and devious. Would have given negative stars but system doesn't allow me. David Long mocked me!! and complained that I was costing his dealership money even though they ignored a tsb that should have prevented the sale in the first place. More
by trailer with led lights see tsb
Employees Worked With
February 01, 2021
From the moment I stepped foot through the doors, I was treated as part of the Volvo family. Everyone was very professional and friendly. I was very pleased with everyone I dealt with at the Volvo Princeto treated as part of the Volvo family. Everyone was very professional and friendly. I was very pleased with everyone I dealt with at the Volvo Princeton dealership. More
by alex.torres
Employees Worked With
Ed Panebianco (5 stars), Chris Long, Nick Long, Jose Garcia
January 28, 2021
Emerson was great, and the man who helped me with the loaner (I can't remember his name) was just the sweetest. He came outside and made sure I knew how to work the loaner car. I got more attention pic loaner (I can't remember his name) was just the sweetest. He came outside and made sure I knew how to work the loaner car. I got more attention picking up the loaner, than I did when I bought my car. The service department is amazing! More
by burnsie30
Employees Worked With
January 27, 2021
The inside service representatives are always a pleasure. I was a little disappointed this time because the technician left a piece unattached on the inside of the car and it was difficult to put back. Small I was a little disappointed this time because the technician left a piece unattached on the inside of the car and it was difficult to put back. Small detail, but it was frustrating. More
by BARB_VANVLIET
Employees Worked With
January 26, 2021
Michael the general manager was great. He assisted us from the beginning to the end. He was awesome, please keep up the excellent work, Michael Battaglia. from the beginning to the end. He was awesome, please keep up the excellent work, Michael Battaglia. More
by obi_yeboah
Employees Worked With
Other Employees :
Mike Battaglia, Michael Sperling, Briana Small, Mike Sperling
January 25, 2021
A fantastic experience from the moment my wife and I walked in. No time wasted getting into the car I wanted, no condescending financial nonsense. We wasted time elsewhere, and I felt great buying a car walked in. No time wasted getting into the car I wanted, no condescending financial nonsense. We wasted time elsewhere, and I felt great buying a car from people that clearly care about customer experience. Thanks again! More
by Gina
January 25, 2021
We had a great experience with Claire. She is very professional and extremely knowledgeable when it comes to the lineup of Volvo cars. I will be recommending her to everyone I know. professional and extremely knowledgeable when it comes to the lineup of Volvo cars. I will be recommending her to everyone I know. More
by tom.m.monaco
Employees Worked With
Other Employees :
Claire Hood - 5 Stars, Jose Garcia, Claire Hood
January 25, 2021
John in the Service Department took care of me immediately making sure I was given a ride home within minutes of my arrival at the dealership. Likewise, John assured me that he could get my car f immediately making sure I was given a ride home within minutes of my arrival at the dealership. Likewise, John assured me that he could get my car finished in time for my next appointment. I was picked up at my home by a very jovial, Reuben, and returned to Volvo where I drove away in my very newly washed Volvo. More
by 2CDURLING
Employees Worked With
John
January 25, 2021
VERY easy process. Efficient, friendly and even got a car wash! Tried booking service at another dealership.. been 4 weeks and they still haven't called back! car wash! Tried booking service at another dealership.. been 4 weeks and they still haven't called back! More
by KZHATCH
Employees Worked With
Mike Battaglia
