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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

April 02, 2021

My wife and I chose to buy from this dealer because they had the Volvo we wanted. We drove more than four hours to purchase the car and expected an impersonal remote purchase. This couldn't have been furthe More

by JRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Battaglia
Apr 02, 2021 -

Volvo Cars Princeton responded

Thank you so much for your wonderful review! We are thrilled that Kathy, Mike and Angel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volvo Cars Princeton!

March 31, 2021

Want to thank Princeton Volvo for work they did on my vehicle. Service department personnel was great. Emerson did everything to make it a pleasant experience. Thank you again. More

by GARY2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Volvo Cars Princeton responded

We appreciate you taking the time to leave us this fantastic, five-star review, Gary! It's great to hear that Emerson was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton!

March 31, 2021

I been a customer for over 20 years. I owned around 6 volvos. My car was towed in because of engine failure. Service didn't have any loaners available. I feel that service could have offered my a loaner More

by KHEESA.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Pare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Volvo Cars Princeton responded

Hello Kheesa. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. We’d appreciate the opportunity to better understand your frustrations so that we can ensure everything has been handled properly. Unfortunately, loaner vehicles can be in short supply at times. We strive to make loaners available in emergency situations, but if all the cars are in use we are not able to take vehicles from inventory since all loaners need to be registered and insured before use. We thank you for bringing your experience to our attention and hope you’ll give us a call or leave us your contact info so we can get this sorted out together.

March 31, 2021

Always a pleasure to visit Longs’ Volvo for any reason. Ethical, honest and excellent service, they always always go that extra mile to produce the best experience. And there’s a great new coffee machine More

by FleurFleurchandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Whelan, Chris Long
Apr 01, 2021 -

Volvo Cars Princeton responded

Thank you for taking the time to share your fabulous feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 30, 2021

Claire was a delight to work with when getting into my first Volvo XC40. She was very knowledgeable about vehicle specifications and safety (most important for my growing family). All other sales profess More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Domenichetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Garcia, Claire Hood, Joselyn Orellana
Mar 30, 2021 -

Volvo Cars Princeton responded

Thank you for taking the time to write this five-star review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Volvo XC40, Stacey! We're looking forward to sharing this fantastic review with our team. All of us at Volvo Cars Princeton are glad to have you as a customer.

March 29, 2021

The purchase of my XC60 R-Design at Volvo Cars Princeton was quick and painless. As someone traveling from out of state to pick up a specific model, I was hoping for a smooth experience and that's exactly More

by mpoganski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long, Edward Panebianco
Mar 29, 2021 -

Volvo Cars Princeton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edward and Angel met your expectations. Congratulations on your new XC60 R-Design! Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

March 28, 2021

I was very satisfied with the sale and delivery of my new Volvo S60. Colby, Angel and Joselyn made it an easy and pleasurable experience. More

by StephE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joselyn Orellana
Mar 29, 2021 -

Volvo Cars Princeton responded

Thank you so much, Steph, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 27, 2021

This is the 6th car I’ve gotten from Princeton Volvo.. they made the experience easy and enjoyable. They worked very hard to get the exact car I wanted... special thanks to Chris L, Ed P and Joselyn O. Fo More

by tkstewart4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long, Edward Panebianco, Joselyn Orellana
Mar 28, 2021 -

Volvo Cars Princeton responded

Here at Volvo Cars Princeton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Joselyn, Ed and Chris. It was a pleasure having you at the dealership. T hank you for being a loyal customer! We appreciate your review!

March 27, 2021

Great customer service and attentiveness. Workmanship and turnaround was perfect as expected. Emerson and the rest of the kind people in service always lend a helping hand. More

by TONY.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long, Edward Panebianco, Joselyn Orellana
Mar 28, 2021 -

Volvo Cars Princeton responded

Tony, We appreciate your business and our service team looks forward to serving you again soon!

March 27, 2021

This place was professional, easy and awesome. I will definitely return. Thank you for the great experience. My first Volvo will not. Be my last More

by Sjones31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia, Claire Hood, Joselyn Orellana
Mar 28, 2021 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience working with Claire, Joselyn and our team! We sincerely value your business and look forward to your next visit. Congratulations on your new Volvo!

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