Volvo Cars Princeton

My wife and I recently purchased a vehicle from Volvo of Princeton. I HATE buying cars. Our experience here changed that. We were warmly greeted by sales rep, Michelle Sabine. Michelle is wonderful! Princeton. I HATE buying cars. Our experience here changed that. We were warmly greeted by sales rep, Michelle Sabine. Michelle is wonderful! She is one of those people you feel like you have always known. She is a genuinely nice person. As a sales rep, she was zero pressure, and treated us with respect. After we purchased our truck, my wife and I actually felt inclined to hug Michelle before we left! I have owned over 20 vehicles in my life, and never did I want to hug the sales person! Kick? Yes. Hug? Never. If all car sales people were like Michele, people would look forward to purchasing a vehicle, not dread it! Dan Graff, the finance guy, was great, too. He worked hard to get us a great interest rate and was straight-forward with everything. He added to our positive experience at Volvo of Princeton. Mr. David Long, Sr. (the dealership's owner), my wife and we hope you realize the asset you have in Michelle and Dan. Matt & Holly Bishop Central, NJ More

Everyone in the dealership was very friendly and helpfun with the purchase of my first Pre-certified vehicle. They listened to my wants and needs and did not pressure me to make any decisions I was not com with the purchase of my first Pre-certified vehicle. They listened to my wants and needs and did not pressure me to make any decisions I was not comfortable with. I really appreciated their honesty and would definitely recommend this dealership to anyone looking for a new or used vehicle. THANK YOU! :-) More

Michelle is friendly and demonstrated full knowledge of the vehicles. She was patient and informative as we decided which vehicle to purchase. She took time making sure we understood everything during the the vehicles. She was patient and informative as we decided which vehicle to purchase. She took time making sure we understood everything during the sale and at delivery. She answered any and all questions we might have had and she took the time to show us around the dealership and introduce us to others we might interact with in the future. Everyone we met and worked with were also very friendly, helpful, and knowledgeable. Michelle made the whole experience a very pleasant one. More

The team at Volvo of Princeton was great to work with when purchasing my new vehicle. The salesperson, Michelle Sabine, was informative and helpful throughout the whole process. I will definitely be a r when purchasing my new vehicle. The salesperson, Michelle Sabine, was informative and helpful throughout the whole process. I will definitely be a repeat customer at Volvo of Princeton. More

Volvo of Princeton is a first-class dealership. We had a great experience looking and purchasing a pre-owned vehicle. We never felt rushed or any pressure. Brian MacMahon was a pleasure to work with, and great experience looking and purchasing a pre-owned vehicle. We never felt rushed or any pressure. Brian MacMahon was a pleasure to work with, and I highly recommend working with him. More

I had a remarkable and very, very positive experience in buying my S80 at Volvo of Princeton this past week. I was originally dreading the process of buying a new car, but I was immediately pleased with how buying my S80 at Volvo of Princeton this past week. I was originally dreading the process of buying a new car, but I was immediately pleased with how smoothly and pleasantly the process was handled by everyone involved. I had used Volvo of Princeton to service my older XC70 for more than two years, but this was the first time I had been involved with the sales team at Princeton in purchasing a car. The entire transaction, from the trade-in discussion and financing operation, to the pickup of the new car was quick, efficient, and thorough -- and it was all done with smiles. For example, everyone was very pleasant, from the very first when I was greeted by the receptionist as I walked in for my appointment, through every single staff contact I experienced before driving away in my new car. Brian McMahon was a real gem -- he was so patient in walking me through all of my options, survived the test drive process with me, and even stayed later than his normal day when I picked up my car to make sure I was not only happy with the new car -- I was ecstatic. He had been very thorough in helping me pick out cars that specifically met my stated needs, and there was no pressure from him to look at cars I was not interested in seeing. He spent time helping me by setting up my Bluetooth with my Android, went over the operations of the car, and also went beyond the pale with Paul Forino's help in assisting me in transferring my personal items between cars to put me on my way. On another note, Dan Graff helped me through some complicated financial decisions, and was patient, honest, straightforward and so very quick with my credit approval. I was stunned that a process I had originally dreaded became so pleasant and efficient, and it was concluded in less than 48 hours so that I drove my new car that next day. I was extremely happy and very gratified that I was treated with respect and kindness throughout the process, and all of my questions and concerns were answered patiently and thoroughly. No questions were too silly, and no small effort was made to make sure I was very pleased with my purchase. Overall, I felt that I had extremely positive experience, truly "service with a smile." I have dealt with three different Volvo dealerships in three different states over the past many years, and Volvo of Princeton was by the far the best overall experience. I would highly recommend them to anyone looking to buy a Volvo. And BTW, I do LOVE my new car! Thanks so much! More

We were taking our Volvo 80 in for a service visit and stopped in the showroom to browse. We were greeted by Michelle Sabine. We asked if she had a White Volvo that was just off the lease. Voila!! The stopped in the showroom to browse. We were greeted by Michelle Sabine. We asked if she had a White Volvo that was just off the lease. Voila!! There it was!!! We went back a day later and purchased the car! I cant say enough about Michelle and her husband Russ. They were kind, courteous, informative and fabulous!! Michelle explained the fine details of the entire car. She was well-informed and able to explain the intricasies of the phone and CD system so that I could understand ( a hard job) Purchasing this car was easier and faster than buying a new pair of shoes!! We purchased our first Volvo in 2003. We will surely visit again if another car is needed, however, we are afraid to bring our car in for service for fear of purchasing another tremendous Volvo!!! In addition, we would like to commend the entire service department ( especially Al), for their kind , courteous and professional manner. As usual, we were very pleased with the entire process. More

We actually live near Washington, DC and were near Princeton visiting friends when we experienced an unexpected problem with our vehicle. Our friends have been loyal customers of this dealership and q Princeton visiting friends when we experienced an unexpected problem with our vehicle. Our friends have been loyal customers of this dealership and quickly placed a call to Chris Long to see if he could assist us. I was not optimistic as it was December 27 and we were not locals and had never purchased a vehicle through this dealership. I couldn't have been more wrong. Instead, Chris and the entire staff went out of their way to assist us. We have four children ages 6, 5, 3 and 1 and they made our time at the dealership as painless as possible. The service technician promptly greeted us and assessed the situation. He assisted us in unloading our entire family and moving us into the waiting area. The receptionist was warm and friendly. She often engaged our children and offered assistance in keeping them occupied. Chris provided updates and despite the very busy pace at the dealership was helpful and good-natured. If I lived anywhere near this dealership I would go back in an instant. They had our car repaired and back on the road in a reasonable amount of time and for a fair price... and all on a moment's notice in the height of the holiday travel rush. Thank you to Chris Long and all of the employees at Volvo of Princeton! Happy New Year. Jeff Chiow and Summer Jones of Alexandria, Virginia More

The scale I use to rate the process of buying or leasing a car runs from 1=least painful to 5=most painful, based on this assumption: the objective of car sellers is to get the maximum they can for their ca a car runs from 1=least painful to 5=most painful, based on this assumption: the objective of car sellers is to get the maximum they can for their cars, and the objective of car buyers is to pay the minimum they can. Thus, no experience is pain-free in my opinion--just more painful or less painful. Walking into a dealership with the true market value of the car you'd like is one way to minimize the pain, and the other is to be lucky enough to work with nice human beings at the dealership. The experience I had at Volvo of Princeton, I am happy to say, shines in the latter. Starting with the immediate acknowledgment of my presence by the receptionist, and her warm and friendly affect throughout the few hours I was there, the Volvo of Princeton dealership already distinguished itself from every other dealership I had visited besides Lexus. Although I had to ask the people with whom I spoke to slow down when they were talking numbers, I never once felt as if they were losing patience. All of the questions I had about the numbers--and there were many--were thoroughly addressed. I must add that I purchased the car on Christmas eve day, and the dealership was closing early. Despite that, I never felt rushed. The responses to the questions I asked about leasing were refreshingly honest, especially to questions that went into the gray areas, e.g., what constitutes "normal wear and tear." More

I’m a Project manager for a major communications firm. As such; I conduct all of my business via phone and/or computer. This sale was conducted via electronic media (internet, email, phone and text messa As such; I conduct all of my business via phone and/or computer. This sale was conducted via electronic media (internet, email, phone and text messaging). Brian, was polite professional and attentive to my every concern. There were strict timelines and budgets as I purchased this vehicle for my wife Christmas present. Brian went the extra mile to make this experience a pleasant one. Kind Regards, Jimmy Stewart Sr. Tech Project Manager Global Internet Data Center Operations Email: js1951@att.com Office: 732-420-7782 More