Volvo Cars Plymouth
Plymouth, MA
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Simply Wonderful! My experience at the Volvo Cars of Plymouth was beyond my expectations. Ian Duffy assisted me in my search for a PRE Owned Volvo within my financial m My experience at the Volvo Cars of Plymouth was beyond my expectations. Ian Duffy assisted me in my search for a PRE Owned Volvo within my financial means and took extra steps to meet my needs. I met with him several times and he always answered my questions with sincerity, honesty and clarity. He is personable, knowledgeable and provided service with excellence. He truly made my car dream come true! I also had the pleasure to meet Jarrod White who instructed me in the specifics of how to operate my vehicle. Despite my being technologically challenged this never deterred Jarrod! He was patient, encouraging and skilled. He reassured me to call anytime to ask questions, review any issues or come by for a courtesy car wash! I met several other employees while I was picking up my car- Josh, Brian and Cody. All were friendly, informative and helpful. This is my first car purchase in 15 years. I shopped all along the South Shore at many dealerships and brands of vehicles. I am so very happy with my new Volvo-thanks to Ian, Jarrod, Bryan, Josh and Cody! More
Fantastic Experience I highly recommend this dealership. From the sales associate to the business manager to the delivery specialist, everyone was a pleasure. They each I highly recommend this dealership. From the sales associate to the business manager to the delivery specialist, everyone was a pleasure. They each took the time necessary to make sure we fully understood our options. They make such a large purchase extremely non-stressful. More
Excellent Experience Buying a new Volvo at this dealership was a very pleasant experience. Everyone was very professional and helpful. Once we began the transaction everyt Buying a new Volvo at this dealership was a very pleasant experience. Everyone was very professional and helpful. Once we began the transaction everything went very smoothly without wasted time. More
Car buying made pleasant and easy. I've purchased many cars in the past so I've dealt with numerous people in both sales and service at a lot of diffferent dealerships. I had my Volvo I've purchased many cars in the past so I've dealt with numerous people in both sales and service at a lot of diffferent dealerships. I had my Volvo XC60 serviced at Volvo Cars Plymouth and was always completely satisfied. Now, I've made my first purchase from this dealership of a V60 and I'm happy to say everyone is pleasant and shows the ultimate in professionalism and respect for the customer. I would not hesitate to recommend this dealership to anyone and look forward to continuing my relationship with this great group of people. More
Excellent! An overall exceptional buying experience. Everyone was professional, courteous and accommodating. I would not hesitate to recommend this dealership. M An overall exceptional buying experience. Everyone was professional, courteous and accommodating. I would not hesitate to recommend this dealership. Many thanks to all...especially Ken, Kevin and Mark. More
So Happy To Have This Dealership in Plymouth! I visited Volvo Cars Plymouth after speaking to Bryan re: low battery message displayed on and off over the past few months. With the onslaught of c I visited Volvo Cars Plymouth after speaking to Bryan re: low battery message displayed on and off over the past few months. With the onslaught of cold weather, I was apprehensive about my car not starting...he suggested I stop by at my convenience. I did and they tested & replaced the battery after my battery failed. I also purchased new wiper blades & Bryan helped me by installing them with a big smile! The waiting room is beautiful, contemporary, welcoming and comfortable. Thank you for helping me Bryan Wells and thank you Premier for bringing this dealership to Plymouth...finally! More
New Volvo XC60 My wife was in need of a new car to replace her 17 year old Lexus RX300. Having purchased a Volvo a few years ago at another dealership in NH, we were My wife was in need of a new car to replace her 17 year old Lexus RX300. Having purchased a Volvo a few years ago at another dealership in NH, we were interested in looking at the XC60 as a 2nd car and were pleasantly surprised with the entire process. I've never had such a stress-free experience in terms of selecting a new car. The lack of pressure to close a deal quickly was refreshing. We never felt rushed in our visits to the dealership. Ken Scalia was a pleasure to work with during the sales process. Even on our initial visit he let us take the car out for a test drive by ourselves, allowing for a ride that gave us a good taste of what we could expect from the vehicle. We found him to be very responsive to questions sent by email over the course of a few weeks. He was very professional and made us feel very comfortable with choice of the XC60. The dealership itself (open just over a year) presents a very calm, spotless, well-lit, relaxing atmosphere. From the initial greeting (every time we entered the dealership) through the sales process and closing on the financing, it was a joy to shop there. We shopped at two other competitors (Lexus and Acura) and for a variety of reasons chose the XC60, not the least of which was our level of comfort with the dealership. At one dealership we waited at least 15 minutes before anyone even approached us and at another the background music was just loud and annoying. Closing the deal on a 36 month lease was quick and painless. We felt that we got a fair trade-in value on the Lexus. Mark Leone did a great job explaining things to us and never made us feel pressured to consider the various protection packages, though he did a good job explaining them to us. Separately we dealt with Lysandra Laham on the initial application process for financing. Also a pleasure to deal with. Jarrod White handled the car delivery process and went over the features with my wife. He was patient and explained everything in detail, making sure she had all the info needed by the time we took delivery. From start to finish, through two test drives, the process of acquiring a new car could not have been better. I would highly recommend this dealership for the friendly atmosphere, professionalism of the staff and inventory on hand. Even the online tools made it easy to review various options and financing options. More
First service visit - XC90 My initial visit to this location was very pleasant. I took the car in for routine service (30,000 mile visit) a service recall and some concerns abou My initial visit to this location was very pleasant. I took the car in for routine service (30,000 mile visit) a service recall and some concerns about a possible leak in the rear compartment. The facility is very clean and neat. Drop off was efficient and after an initial inspection of the car and routine work was performed, I learned that the car need a wheel alignment and a repair for the leak which will require a return when the parts come in. The waiting area inside the dealership is immaculate with a comfortable seating area, a work area for those with laptops, and a nice assortment of complimentary snacks and beverages. Lots of reading material and a TV that was playing at a low volume. WiFi was strong. Bryan Wells was very helpful and professional. I felt like he explained things very well and made me feel valued as a new customer. A very good first visit. More
Delightful experience I'm not easily impressed, but I must say I am impressed by this dealership and it's team. Phil was our main contact and although he is fairly new to I'm not easily impressed, but I must say I am impressed by this dealership and it's team. Phil was our main contact and although he is fairly new to this dealership, he catered to our needs and did so seamlessly. Mark Leone made all the paperwork of purchasing a vehicle a cakewalk and Jarrod was a pleasure to work with as well. Exceptional teamwork and service. Bravo! More
Recent Purchase of 2018 S90 The whole process from start to finish was seamless and professional. No doubt a class operation. Ken Scalia is a true gentleman and very easy to wor The whole process from start to finish was seamless and professional. No doubt a class operation. Ken Scalia is a true gentleman and very easy to work with. First time and probably lifetime customer. More