Volvo Cars Plymouth
Plymouth, MA
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Low key, no pressure. Professional, and friendly! I bought a slightly pre-owned Tahoe from this Volvo dealership 100 miles away. Everything was done efficiently, all questions answered. Sales and fina I bought a slightly pre-owned Tahoe from this Volvo dealership 100 miles away. Everything was done efficiently, all questions answered. Sales and finance staff were very friendly and accomodating. Overall a very pleasant time with no haggling over price or back end fees.that were not fair. Tahoe is in tip top condition. Connecticut customer. More
Wonderful experience The experience far exceeded my expectations. Everyone I dealt with was extremely friendly, knowledgeable and helpful. And there was no pressure whatso The experience far exceeded my expectations. Everyone I dealt with was extremely friendly, knowledgeable and helpful. And there was no pressure whatsoever to make a purchase. More
Very courteous staff. No pressure just information given. I bought a used Volvo. The sales staff were friendly helpful people. No pressure on the sale. They provided extras in the sale for no additional price I bought a used Volvo. The sales staff were friendly helpful people. No pressure on the sale. They provided extras in the sale for no additional price. New very clean showroom. More
Exceptional experience My husband and I had been looking for a specific color used Volvo, which we were fortunate to find at this dealership. We discovered this car unexpec My husband and I had been looking for a specific color used Volvo, which we were fortunate to find at this dealership. We discovered this car unexpectedly while we we’re on vacation in Massachusetts. When we went to the dealership to discuss trading my vehicle in, and the logistics of how to make a smooth transaction since we were from out of state and we didn’t have my car available at the time that we were at the dealership. The salesman, Ken, and the GM, Kevin, went above and beyond to facilitate the sale and to organize how to get my car traded in in a way that was most convenient for us being out of state. Mark also did an incredible job with organizing all of the financial paperwork and logistics of buying the vehicle in Massachusetts and needing to register it in New York. Once the sale was completed, they set up to have a driver meet my husband and I with the vehicle to make the trade so that we didn’t have to drive all the way back to Plymouth. They went above and beyond to provide exceptional service. This dealership and the people working there are not like any dealership I have ever been to, They were all very genuine and willing to go the extra mile to improve our experience as customers and minimize the hassles of buying a vehicle out of state. I would highly recommend this dealership and will drive back there from New York to make another purchase in the future. More
Excellent experience Very knowledgeable staff in impressive facilities. Had a trade in at fair price and was able to choose the right car very quickly. Payment was very qu Very knowledgeable staff in impressive facilities. Had a trade in at fair price and was able to choose the right car very quickly. Payment was very quick with state of the art digital table. More
A great car buying experience and very professional service. We shopped on-line researching a variety of car makes, buy programs and lease programs. We had no urgency to replace our Lincoln MKX but had been 'sho We shopped on-line researching a variety of car makes, buy programs and lease programs. We had no urgency to replace our Lincoln MKX but had been 'shopping' off and on for a while. Ultimately we targeted the Volvo XC60 b/c of the Volvo brand and the vehicle configuration that matched our needs well, Attracted to the beautiful Volvo dealership in Plymouth and it's convenient location we scheduled a test drive via internet on Sunday. Ken Scalia called us on Monday morning b/4 we could even call him. He was professional, non-aggressive and quite friendly on the phone. He invited us to stop in and at 11:00 AM we test-drove a great looking XC60. We started the buying process. Here's where it got interesting and exciting for us: Ken worked up a quote on our trade-in while we were test driving. He used his computer display screen (a great sales tool) to show us the numbers, and ultimately we said "GO". We were introduced to Mark Leone who handled our financing, vehicle registration and insurance. After the XC60 was detailed for us, Jarrod White gave us a tutorial on how to navigated the dash etc., and were were driving home by 3:00! We would recommend Volvo of Plymouth to anyone who is looking for a fair deal and service with a smile. More
Great service...efficient and trustworthy Ken and team...thanks for making out transaction so easy. The dealership was extremely accommodating and the service was outstanding. Ken was extremel Ken and team...thanks for making out transaction so easy. The dealership was extremely accommodating and the service was outstanding. Ken was extremely helpful and we are now enjoying our new Volvo thanks to him! More
excellent customer service A huge thanks to Kevin & Ken for orchestrating a great deal! As well as an easy flow through the paperwork with Mark.Also cudos to the Service Dept A huge thanks to Kevin & Ken for orchestrating a great deal! As well as an easy flow through the paperwork with Mark.Also cudos to the Service Dept for an unbelievable detail job. WOW!!! More
Overall great and stress free buying experience! Honestly, the loan application process tends to stress me out, but they made the buying process easy and stress free and I felt comfortable the entir Honestly, the loan application process tends to stress me out, but they made the buying process easy and stress free and I felt comfortable the entire time. This team went above and beyond to help me find just the right car to suit my needs and I’m loving my new vehicle! I would highly recommend Volvo Cars Plymouth! More
Great customer service This dealership was a pleasure work with. They are very customer service oriented and professional. They take care of all the small details making the This dealership was a pleasure work with. They are very customer service oriented and professional. They take care of all the small details making the car buying a very positive experience. They claim to have a different approach than most car dealerships, and it certainly shows in terms of the overall buying experience. I have also been to this dealership for two service appointments, and the service team is equally detail oriented and professional. An overall great experience working with this team. More