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Volvo Cars Plymouth

Plymouth, MA

4.8
605 Reviews

500 Colony Place

Plymouth, MA

02360

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Showing 605 reviews

April 07, 2023

We love this dealer for our service. Always have excellent, personal service and also reliability. More

by KARAWOLFPOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 08, 2023 -

Volvo Cars Plymouth responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Plymouth, we look forward to having you as one of our valued customers for many more years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 06, 2023

The workers at the dealership are very personable and kind, they helped me so much and made the process so easy! More

by gvickers2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Leone, Hailey MacNeil
Apr 06, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mark Leone - Sales Manager mleone@drivepremier.com

April 06, 2023

It isn’t their fault. They really can’t fix the problem. It’s the company‘s fault who won’t take care of the customers. More

by stellafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 09, 2023 -

Volvo Cars Plymouth responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 06, 2023

The service department was thorough, prompt, and detailed in the info they shared. My car was returned cleaned, and ready for another 10,000 miles. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name 🤔
Apr 06, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 03, 2023

Friday 03/31, Called ahead to see if the BMW X3 was available, it was confirmed available, same day drove 2 and a half hours round trip to test drive the card, loved the car and since it was towards th More

by Rudy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mark Quersher
Apr 04, 2023 -

Volvo Cars Plymouth responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Rudy, and hopefully, we can get to the bottom of this. Mark Leone - Sales Manager mleone@drivepremier.com

April 02, 2023

Sent me a coupon for $15. 00 off my next service. When I got there for an oil change for $135, they declared that an oil change does not count as a “service” More

by JMLxc90
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Yaffee
Apr 03, 2023 -

Volvo Cars Plymouth responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 01, 2023

Justin was amazing to work with! He was kind, helpful, communicative, and such a pleasure to work with. He worked hard to make sure that everything was taken care of and ready for m More

by Francesca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harriman, Paul Dumas
Apr 03, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your excellent review, Francesca! We are so glad that Justin and Paul had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mark Leone - Sales Manager mleone@drivepremier.com

April 01, 2023

Listening to the concerns and dealing with them. Bravo. Wish you hadn’t found as many problems as you did. But guess that is better then not. Really like the fellow I dealt with. More

by CHARLOTTE_R_COLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Apr 03, 2023 -

Volvo Cars Plymouth responded

Thank you, Charlotte, for sharing about your experience with Volvo Cars Plymouth. We appreciate your business and hope to see you again soon! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 01, 2023

Great place, great employees, fast, efficient, very knowledgeable and kept you updated with everything and made wonderful suggestions. Service was the best. Worked with me from start to finish to mak More

by 830eightthirty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The head mechanic was excellent!, Mark Leone, Taylor Yaffee , Ethan Flores , Paul Dumas, Hailey MacNeil
Apr 03, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 31, 2023

Great service in a timely manner. Car was returned to me cleaner than when I dropped it off which is always nice More

by BMEADA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 03, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com