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Volvo Cars Plymouth

Plymouth, MA

4.8
603 Reviews

500 Colony Place

Plymouth, MA

02360

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Showing 603 reviews

April 18, 2023

Top notch service every time, I will only service my car here. Josh & Taylor always outstanding and new employee Trevor did a great job setting up the appointment and checking me in. More

by MeredithSprague1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 18, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear Josh and Trevor were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 16, 2023

All the service agents are very professional and very efficient. I would recommend this place. More

by SMARONEY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 17, 2023 -

Volvo Cars Plymouth responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Plymouth, we look forward to having you as a valued customer for many years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 14, 2023

Always excellent service. Staff is friendly and never any surprises. Car is returned clean and on time More

by Steve7596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 16, 2023 -

Volvo Cars Plymouth responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Plymouth, we look forward to having you as one of our valued customers for many more years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 14, 2023

Always a pleasant experience As long as I have a Volvo, I'll be going there for my service needs More

by BSalmon
Recommend Dealer
Yes
Employees Worked With
Trevor
Apr 16, 2023 -

Volvo Cars Plymouth responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Plymouth! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 13, 2023

Josh was very thorough with explanations, choices, and the timely ordering & instillation of my new tires!! More

by janar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Apr 16, 2023 -

Volvo Cars Plymouth responded

Thank you for choosing Volvo Cars Plymouth. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 12, 2023

My xc60 has been to service 3 times for the temperature reading. After the second time I contacted Taylor and she was quick to respond and made arrangements for a loaner. Finally fixed after the 3rd visit. More

by KN9598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 13, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your kind words for Taylor and our service team, and for taking the time to leave us this wonderful feedback! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 08, 2023

GreT buying experience on a used Volvo. Justin and Paul were pleasant, helpful and efficient. From arrival to departure I was there less than 2.5 hours including test drive and all the paper More

by MBK958
Recommend Dealer
Yes
Employees Worked With
Justin Harriman, Paul Dumas
Apr 09, 2023 -

Volvo Cars Plymouth responded

We are very happy to hear Justin and Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 07, 2023

update took much longer. Thank you for the loaner car to get to Dr appointment ! More

by TINAFSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 08, 2023 -

Volvo Cars Plymouth responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 07, 2023

We love this dealer for our service. Always have excellent, personal service and also reliability. More

by KARAWOLFPOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 08, 2023 -

Volvo Cars Plymouth responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Plymouth, we look forward to having you as one of our valued customers for many more years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 06, 2023

It isn’t their fault. They really can’t fix the problem. It’s the company‘s fault who won’t take care of the customers. More

by stellafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 09, 2023 -

Volvo Cars Plymouth responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

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