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Volvo Cars Plymouth

Plymouth, MA

4.7
605 Reviews

500 Colony Place

Plymouth, MA

02360

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Showing 605 reviews

September 25, 2022

All the employees were very friendly & knowledgeable they made you feel comfortable Thanks Sandy Peterson More

by Sandybeachside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee , Sara Pettit, Mike Mullen
Sep 26, 2022 -

Volvo Cars Plymouth responded

Hello, Sandy. Our team strives to provide our customers with friendly and knowledgeable service. We are happy to know we made you feel comfortable here at Volvo Cars Plymouth.

September 12, 2022

When a small plastic cover broke on my "Certified by Volvo" 2018 V90 these folks denied coverage under the warranty. That's despite clear warranty language that parts and labor for everything on the car More

by dsk744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Carvalho, Mark Leone, Taylor Yaffee
Sep 13, 2022 -

Volvo Cars Plymouth responded

Hello! Thank you for bringing this to our attention. We would like the chance to speak with you to learn more about your most recent experience with our Service Team. Please contact our Customer Service Team at (888) 547-0498 so that we may discuss this further. Best, Customer Service Team (888) 547-0498

Sep 13, 2022 -

dsk744 responded

Tried calling this number but did not reach anyone. Same thing happened last time. It says to call the Customer Service Department, but the operator has no idea who that is. You can reach me at 781 258 5640.

September 06, 2022

The best dealer ship in Massachusetts They are honest and customer oriented. Taylor in the Service department is absolutely fabulous. More

by Nancychieregato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Sep 06, 2022 -

Volvo Cars Plymouth responded

Thank you for taking the time to share this amazing experience you had with our Service Department. We strive to provide honest and great service to all our customers here at Volvo Cars Plymouth.

September 04, 2022

Taylor and Josh in the service dept are the best. They react and work to solve issues. More

by Lindas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Sep 05, 2022 -

Volvo Cars Plymouth responded

Hello. Thank you for the amazing review and our team is happy to know that your service with us was exceptional. It is our goal to ensure that every customer's needs are met and all automotive issues are resolved. Thank you for choosing Volvo Cars Plymouth for your automotive needs. You are truly a valued customer and we appreciate your business.

August 12, 2022

I purchased a used car from Plymouth Volvo 2 weeks ago. After completing all the financing paperwork (not before), they told me that they didn’t have the title to the car. They had been advertising the c More

by todd.wintech
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Harriman, Sara Pettit
Aug 15, 2022 -

Volvo Cars Plymouth responded

Hi Todd. Thank you for taking the time to speak with us today to discuss this situation and come to a resolution. We appreciate your business and hope to continue working with you in the future.

Aug 15, 2022 -

todd.wintech responded

I'm glad to say that the situation has been resolved to my satisfaction.

Aug 18, 2022 -

Volvo Cars Plymouth responded

Hi, Todd! Thank you so much for taking the time to speak with us and we are very pleased to have been able to resolve this issue. We would really appreciate it if you'd consider updating or removing your above review. Thank you, and have a great day!

April 19, 2022

Excellent see ton of vehicles and the experience is way too easy. Top notch service and very friendly no hassle. More

by jhumfryes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harriman
Apr 20, 2022 -

Volvo Cars Plymouth responded

At Volvo Cars Plymouth, we strive to provide top-notch service to our valued customers, and we are happy to see hat was the case with you. Thank you so much for leaving this amazing rating and review!

March 28, 2022

From the moment you enter the deal ship you feel like you are their only customer! Loved the experience and their service department! More

by WENDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leone, Taylor Yaffee
Mar 29, 2022 -

Volvo Cars Plymouth responded

Thanks for the positive feedback on your service visit, Wendy, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

March 24, 2022

After I left the dealership, the low tire pressure came on. My drivers side front was at 18 PSI, the rest were in the 20s. They are supposed to be at 36. It was dangerous to have me drive it that way More

by Catherinegrahamrn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Q, in saws was very helpful, Jarrod White, Mark Leone
March 16, 2022

Great experience from the moment I walked in - not pushy; they allowed me to test drive car alone; fair and upfront pricing. Justin was a pleasure to work with and was able to answer all my questions. Sara w More

by Michael_L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Petit, Taylor Yaffee , Justin Harriman
Mar 18, 2022 -

Volvo Cars Plymouth responded

Our goal is to ensure all customers have 5-star experiences at Volvo Cars Plymouth, and we're thrilled to hear this was the case for you. Congrats on your purchase, Michael!

March 11, 2022

Very enjoyable experience with knowledgeable and friendly staff. As a consumer - I never felt pressured to purchase! More

by nvmorin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harriman
Mar 14, 2022 -

Volvo Cars Plymouth responded

Our goal is to ensure all customers have 5-star experiences at Volvo Cars Plymouth, and we're thrilled to hear this was the case for you. Have a wonderful day!

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