Volvo Cars North Miami
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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It was a great experience to buy a car in Volvo North Miami. The transaction was done very efficiently and with a lot of care and concern for us the customers. Dayana was so kind, efficient, helpful and Miami. The transaction was done very efficiently and with a lot of care and concern for us the customers. Dayana was so kind, efficient, helpful and very honest giving her advice. I highly recommend Dayana at Volvo North Miami! More
Experience was a mixed bag. The sales person was knowledgeable and helpful. However, 2 issues. First, I had my own financing with my credit union. Rather than tell me up-fro The sales person was knowledgeable and helpful. However, 2 issues. First, I had my own financing with my credit union. Rather than tell me up-front he would not accept credit union financing, the manager had sales and his finance manager offer to see if they could match or better the rate I had received. In hindsign, I should have said no, don't bother. After sitting and waiting for nearly two hours, I met with the finance person who presented me with their best rate, which was higher than my credit union. When I told her I'll go with my own financing, she proceeds to tell me that the manager will only honor the deal made if I use their financing, and as a policy they will not accept financing from a credit union because its not in their interests. Big banks, in her words, not mine, 'kick them back money' when they use them. Definitely unethical, possibly illegal, and unfair to the customer. I get it, they're in it to mak money. But if that's your policy, state that up-front so a customer can can make a decision on whether to do business or go elsewhere. That stunt cost me nearly 2 hours of my time and $575 ($7/mo more) because the rate was slightly higher. I think they took advantage because the dealership was so far away from where I lived and I had already agreed to the trade in of my old vehicle. If it had been a local dealership, I probably would have told them to kick rocks. Second issue was the CPO program. I reviewed the CARFAX prior to setting the appointment. Before offering the car as CPO, it indicates the inspection was performed, brake rotors replaced, four tires replaced, wipers replaced. When I examined the vehicle, I noticed immediately the tires were not new. Like most average people, I assumed replaces with new tires. After a little back and forth, the sales rep finally admitted that they will replace worn tires with used ones because the vehicle manufacture says its okay as long as they have 5/32" tread depth. On my trip home, I ran into some lite rain. When the wipers kicked on, instead of a clean windshield, STREAKS! because the wipers were old, not new. I didn't bother to check wipers on a Volvo CPO vehicle. I should have. That made me begin to wonder if any of the stated inspections or maintenance were actually completed. Little details make a big difference, because they determine confidence. Let's see how Volvo of Miami responds. More
This is my second time leasing from Volvo of North Miami with the help of Ricky M. from sales. He's the BEST! He listened to what I wanted, went above and beyond to make sure I was satisfied with everything with the help of Ricky M. from sales. He's the BEST! He listened to what I wanted, went above and beyond to make sure I was satisfied with everything, and made the whole process so easy and enjoyable. Overall, I felt like I was treated as if I was the most important customer ever. In addition, their service department provided excellent maintenance on my first vehicle. I can't imagine going to any other dealership in the future. More
Purchased a used 2017 Chevrolet Bolt EV and had a good experience. Ricky from sales was very helpful and communicative, upfront with pricing, even went above and beyond in getting the vehicle charged so w experience. Ricky from sales was very helpful and communicative, upfront with pricing, even went above and beyond in getting the vehicle charged so we'd have enough range to drive back home. JC in finance was a pleasure and made everything quick and easy. Only issue was even though Ricky was at the time more than willing to help us with document needed for the tax credit, getting a copy sent over took some time. Had to call and ask to speak to Roger from accounting directly to have the copy finally sent weeks later. More
What a great experience at the Volvo Cars North Miami. Mouldy is a very professional, polite, knowledgeable person. Definitely recommend! Mouldy is a very professional, polite, knowledgeable person. Definitely recommend! More
After researching the best SUV that would fit my needs and was within my budget, we narrowed our options down to Volvo and Volkswagen; long story short, our first stop was North Miami Volsvo. since Kai, t and was within my budget, we narrowed our options down to Volvo and Volkswagen; long story short, our first stop was North Miami Volsvo. since Kai, the salesperson who attended to us reached out and was very helpful since the first point of contact, the other perk is that if you go to the website, their system will show you approximately what you will pay, which I loved. Long story short, we only made one stop. The service, kindness, and professionalism of the North Miami Volvo staff were delightful, and in my experience dealing with Kai was one of the best experiences purchasing a car in all my years in Miami; negotiation was fair, and their staff was on the same page on the needs of the customer, there were no moments of anger nor unfairness, we walked in as 10 am. We walked out with our new car at 1:45 pm. Aside from the car quality, which is outstanding, it feels like true luxury; they might have gained Volvo a lifetime customer. More
My son and I had a wonderful car buying experience with Volvo Cars North Miami. We found our well priced XC60 deal online. Our internet sales specialist Dayana Diaz was top notch. With distance buying, we Volvo Cars North Miami. We found our well priced XC60 deal online. Our internet sales specialist Dayana Diaz was top notch. With distance buying, we wanted to be sure we had a good feel for the car and its condition before we committed to making a trip from Texas to Miami to test drive it. Dayana went above and beyond giving us a video tour of the car, answering all our questions, and providing details before our trip to Miami. Once we got to the dealership, they were ready for us. I was truly amazed at the family like environment at the dealership with Dayana, Sales Manager Marlon, and Finance Manager Zuly all seamlessly working together to take care of us. The process was painless and our best experience so far buying a car. There were a couple of small issues to be fixed and Dayana took care of it no fuss. She went above and beyond our expectation as if it was her own car to make sure all was taken care of. Her honesty and concern for us getting the best out of our purchase was evident the whole time. She followed through with personally supervising the car leaving their lot on a transport truck sending us pictures and videos before its journey to us. Thanks Dayana, Marlon, and Zuly for the wonderful car buying experience!! Much appreciate our conversations on travel, our families, and the delicious Peruvian food recommendation before we left Miami. It was a memorable father and son car buying trip for us thanks to you all. We know where we will start for our next car purchase – Volvo Cars North Miami. Thanks again! More
They are not trying to sell you a car, they are trying to buy a car with you like family. I never felt comfortable with any store employee before I met them. Giovanna S, Jorximar R. and Serdar D. Thank you a buy a car with you like family. I never felt comfortable with any store employee before I met them. Giovanna S, Jorximar R. and Serdar D. Thank you all, for welcoming me like a part of your family. More
From the moment I inquired about my DREAM CAR, Daniel & Ricky were all over my request. Everything Ricky verbalized, he acted on. From my inquiry to driving off the lot in my 2017 Lincoln Continental, this Ricky were all over my request. Everything Ricky verbalized, he acted on. From my inquiry to driving off the lot in my 2017 Lincoln Continental, this man & his team more than delivered. Honorable mention goes out to JC, the other staff members & even other customers, who were as excited for me as I was. I received a World-Class, Customer Service Experience that will go down in history. I truly appreciate you ALL. Enjoy! More
Profesionales amables honestos amigables serviciales y muy agradables me sentí como en casa fueron rápidos salí muy contento Gracias muy agradables me sentí como en casa fueron rápidos salí muy contento Gracias More