Volvo Cars Mall of Georgia

Justin was wonderful. He made buying a car a great experience. He went above and beyond to make sure we were satisfied. He made buying a car a great experience. He went above and beyond to make sure we were satisfied. More

Anita was great! She let us drive the V90 and aV60 and was fetching another vehicle when we decided to proceed with the purchase of our V90. She pointed out the dis She let us drive the V90 and aV60 and was fetching another vehicle when we decided to proceed with the purchase of our V90. She pointed out the discount for nurses which was nice! We are very happy with our car. The buying process was smooth. Thanks Anita! More

Had a really great experience working with Justin and finding the right car for my needs. Overall the process was easy, he was super knowledgeable about the car, and transparent during the full process, finding the right car for my needs. Overall the process was easy, he was super knowledgeable about the car, and transparent during the full process, which I appreciate it. More

One thing that impressed me a lot about Justin is that he was very patient with us. We started our search well in advance of when we actually needed to make a purchase (over 6 months), but that didn't deter was very patient with us. We started our search well in advance of when we actually needed to make a purchase (over 6 months), but that didn't deter Justin one bit. He took us on test drives, had follow up calls, stayed in touch via text. By the time we were ready to buy we had built up enough trust that I knew he would treat us right. I suspect it is the start of a long relationship. More

Justin is an amazing advisor with great knowledge of the vehicle & also helped us getting us the best car within our budget. He maintains great communication with customer & very friendly to interact with. vehicle & also helped us getting us the best car within our budget. He maintains great communication with customer & very friendly to interact with. Can give him a 5/5 any day, will also recommend him to our friends interested in buying Volvo. Would love to do business again with Volvo - Mall of Georgia in future. Best wishes! More

I enjoyed working with David W. He knows a lot about Volvos and the knowledge he shared was valuable to me. The rest of them team (Antonio, Denton, and David) were also accommodat He knows a lot about Volvos and the knowledge he shared was valuable to me. The rest of them team (Antonio, Denton, and David) were also accommodating and I enjoyed my interaction with them. More

Justin was great. He was knowledgeable and passionate about getting me into my car. I would say that I’m disappointed in the business manager however. I asked a questi He was knowledgeable and passionate about getting me into my car. I would say that I’m disappointed in the business manager however. I asked a question point blank and was told something that apparently is not true about early payoff of a car loan. I agree with the need to be profitable but not at the cost of honesty. That was the only tick against my experience here. More

Ashley was so knowledgeable, helpful and accommodating. I am so happy with the great customer service from Ashley, Michael, and Antonio! I love my new Volvo XC90!! I highly recommend contacting Ashley for I am so happy with the great customer service from Ashley, Michael, and Antonio! I love my new Volvo XC90!! I highly recommend contacting Ashley for your next vehicle purchase! More

We purchased a vehicle from out of state. The transaction was very smooth, they worked with us on vehicle info, warranty, financing, and even delivery. After the sale they asked me to leave a The transaction was very smooth, they worked with us on vehicle info, warranty, financing, and even delivery. After the sale they asked me to leave a review, which I am glad to do I waited a few months to do it... Unfortunately once the sale was completed the service ended. We contacted them about a few small issues (sticky window switch, parts of interior that weren't clean, and a few small missing components) and they said they would get us the missing parts. It's been months now and my emails aren't returned anymore. Shame. We love the car and the service during the sale was fantastic. After the sale service leaves a bit to be desired, not surprising though. More

It was a little bumpy in the beginning, but Johnny & Jim Ellis Volvo came through in the end. I love my car! Ellis Volvo came through in the end. I love my car! More