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Volvo Cars Mall of Georgia

Buford, GA

4.8
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,144 reviews

March 03, 2021

Best car service I have ever had. Chris and Tim are the best. Handled my repair promptly and exactly as promised. Only issue was with my warranty cost. I was verbally quoted zero deductible at about $3900. More

by GWOLF64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Chris Stout, Russell Rana
Mar 05, 2021 -

Volvo Cars Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2021

Great experience. No sales pressure. Zach Cardaropoli was knowledgeable and straight forward. No smoke and mirrors. All staff was courteous and accommodating. Alexis made it a quick and easy process. Thank y More

by Ray Gibson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcus Wise, Zach Cardaropoli, Alexis Walls, Greg Trask
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello Ray, that's great to hear. Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 02, 2021

At Mall of Georgia Volvo, ever since day one the service has been straight. They deliver on customer satisfaction. My service Rep Me Marcus Wise is the perfect point of contact.; he never leave you hanging. More

by IRIEDEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello Iriedeal, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2021

We love Jim Ellis Volvo Mall of Georgia. We just purchased our 2nd Volvo from this dealership. The customer service from the first purchase was so amazing. Honestly, we never considered another deal More

by goautigers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise, Alexis Walls, Greg Trask
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello Goautigers, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks for the positive feedback, and we hope that you have a great day!

March 02, 2021

Justin Barnes made buying my new XC40 at Mall of Georgia Volvo a very simple and efficient process. He is knowledgeable, relaxed and accommodating. I highly recommend Justin and Mall of Georgia Volvo. More

by jeknecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Justin Barnes, Alexis Walls
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello Jeknecht, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 02, 2021

Had a great experience! I would definitely go back for another car purchase or recommend to a friend. Ashely was great to work with. thanks!! More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello Christian, thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks for the recommendation, and have an amazing day!

March 01, 2021

Thanks to Ashley, Zach, Alexis and David for a great buying experience at Volvo Cars Mall Georgia! So easy and efficient! Thanks Ashley!! We actually enjoyed this friendly buying experience! More

by Jwvadney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Zach Miller-Hogg, Alexis Walls
Mar 02, 2021 -

Volvo Cars Mall of Georgia responded

Hello Jwvadney, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Thanks for taking the time to leave us this information about your recent visit. Take care!

March 01, 2021

Zach Cardoropoli in Sales was awesome. Greg in Finance made the experience even better. You have earned a customer for a long time. I will refer friends and family needing a car in the future. More

by ANAMEGE
Recommend Dealer
Yes
Employees Worked With
Zach Cardaropoli, Greg Trask
Mar 02, 2021 -

Volvo Cars Mall of Georgia responded

Hello Anamege, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2021

People in Volvo Mall of Georgia are very professional, kind and honest. They listen to customer's request and explain well possible incentives and discounts. Sales consultant Dalin and sales manager Richa More

by Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie
Mar 02, 2021 -

Volvo Cars Mall of Georgia responded

Hello Park, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2021

The staff was extremely professional and transparent. I feel we got a great deal. They got us what we wanted and were not pushy. This dealership was recommended through our credit union. More

by Haley J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Greg Trask
Mar 02, 2021 -

Volvo Cars Mall of Georgia responded

Hello Haley, it is great to hear that everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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