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Volvo Cars Mall of Georgia

Buford, GA

4.8
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,144 reviews

March 10, 2021

Another successful visit to Volvo Mall of Georgia. They looked at my xc90, ordered the part promptly & got me in within the week. I had to reschedule 3 times due to home inspections, etc. But it was not a More

by sgttugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Mar 12, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2021

Everyone was very professional and helpful. Great easy experience. Would definitely come back again in the future. Very accommodating in every way. Dealership was very clean and inviting More

by PAULABARLOW70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli, Greg Trask
Mar 10, 2021 -

Volvo Cars Mall of Georgia responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 09, 2021

We had a great experience at Volvo Cars Mall of Georgia. The entire process was very efficient and there was no pressure. Ashley was extremely helpful showing all of the vehicle’s features. Would definite More

by Cindy D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli
Mar 10, 2021 -

Volvo Cars Mall of Georgia responded

Hi Cindy, we are very happy to have provided you with such a positive experience! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 09, 2021

Customer Service has always been excellent. Michael was very professional and efficient. All staff members are very friendly and courteous. Best customer service I have ever experienced. More

by bapitt0802
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
Mar 10, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2021

Excellent customer service Big shout out to Marcus ! He Excellent customer service Big shout out to Marcus ! He rocks !! Took excellent care and made sure everything got done the right way . Very helpful More

by Chucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Mar 09, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 07, 2021

Our experience at Volvo Cars Mall of Georgia was extremely friendly, relaxed and informative. Having never owned a Volvo, our sales expert, Dalin and the other staff members introduced us to a prod More

by FirstTimeVolvoOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls, Kenyon Edwards
Mar 09, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2021

MArcus in service was very nice and took care of tire, that unfortunately had a nail too big to fix. New tire on and on the road. Marcus was extremely nice. More

by Tvlgirl1
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
March 04, 2021

The entire experience was amazing! The process was a breeze. The staff is very professional and courteous. My salesman was Dalin. He’s the greatest! From our initial phone call until the end of purchase More

by Anthony Hallmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Mar 05, 2021 -

Volvo Cars Mall of Georgia responded

Hi Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 03, 2021

Everyone was super nice and very helpful. Doing the online application really sped up the process. The dealership is very nice, clean, and had great amenities. More

by K. Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 03, 2021

Our salesman, Dave was thrown into our deal at the last minute. He handled the situation like a pro and kept us updated thru out. More

by Gtdetroit77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience. Thanks for the positive feedback, and we hope that you have a great day!

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