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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

March 23, 2021

Zach was great in helping me find my new car. He was patient while I was trying to decide exactly the right fit for my needs. I never felt rushed in my decision and once I made my decision the process w More

by VSMITH0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Cardaropoli, Greg Trask
Mar 24, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Volvo Cars Mall of Georgia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 23, 2021

Jim Ellis team is Great. Ashley and Zach answered all of my questions. Greg was awesome in the finance dept. When in search for another vehicle I will be starting with this team More

by Less
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli, Greg Trask
Mar 24, 2021 -

Volvo Cars Mall of Georgia responded

Less, thank you for your kind review; we are happy to pass along your comments to Ashley and Zach here at Volvo Cars Mall of Georgia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 23, 2021

Russell was great and made it an easy process. Everything was done via text. Would be from him again. They also gave top dollar on trade More

by HEADRC0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Trask, Russell Rana
Mar 24, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Russell here at Volvo Cars Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2021

This was the second time that I have picked up my car from being serviced and started driving home only to find out that the problem was still not corrected. I had to return to the dealership and start More

by mmsamiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Wharton
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Volvo Cars Mall of Georgia responded

Hello mmsamiller, I am the new General Manager at Volvo Cars Mall of Georgia. I want to apologize that your concern may not have been addressed. Would you please reach out to me directly at mgerbick@jimellis.com if we can still discuss this? Sincerely, Michael Gerbick, General Manager

March 22, 2021

UNSATISFACTORY, 0915-1630 TIME FOR A 50000 MILE SERVICE. BRAKE 4MM, DID NOT CONTACT ME IN TIME, SOFTWARE UPDATE NOT DONE, CAME ON THIS MORNING. SERVICE MANAGER HAS NOT RETURNED MY CALL. More

by jsimonton16
Recommend Dealer
No
Employees Worked With
Brian Wharton
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Volvo Cars Mall of Georgia responded

Hello jsimonton16, I have just taken the position of General Manager at Volvo Cars Mall of Georgia. I want to apologize that your concern was not addressed. Would you please reach out to me directly at mgerbick@jimellis.com if I may still assist you? Sincerely, Michael Gerbick, General Manager

March 22, 2021

I had the pleasure to renew a lease for a new Volvo 2021 XC 60 Recharge with Ashley Bush. The entire process was very enjoyable, and effective. The returned of my previously leased vehicle was managed seaml More

by CROtterbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Mar 23, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ashley here at Volvo Cars Mall of Georgia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 20, 2021

Great car buying experience. Dalin was thorough, professional and very accommodating in the purchase of my certified pre-owned S 90. I would recommend him to friends. More

by DocP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Mar 22, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for the recommendation, and have an amazing day!

March 20, 2021

The entire team made this process incredibly easy and pleasant. They were all courteous and professional. The dealership was clean and calm. I will certainly consider purchasing from this team again! More

by Scaramucci44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Cardaropoli, Alexis Walls, Adrienne Albonetti
Mar 22, 2021 -

Volvo Cars Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 18, 2021

I had the pleasure of working with Justin Barnes. We did everything over the internet and he provided everything I wanted. Thank you for my XC60 !!!! More

by edurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Greg Trask
Mar 19, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

Michael Kelly has given us the most unbelievable service. He has gone over and above to make sure our needs are taken care of. He listens to us and gone out of his way to provide excellent service. I cannot More

by KASELL2
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask, Russell Rana
Mar 19, 2021 -

Volvo Cars Mall of Georgia responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks for the positive feedback, and we hope that you have a great day!

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