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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

April 10, 2021

This dealership goes above and beyond to make your buying experience seamless! If they don’t have what you’re looking for, they will stay in touch until you’ve found the perfect car. Highly recommended!! More

by TPalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Morgan, Greg Trask
Apr 11, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2021

Great and fast service. Very satisfied all of services I Great and fast service. Very satisfied all of services I got. Definitely recommend all of my families and friends. Volvo is safe and high qualit More

by eddiekim1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams, Alexis Walls
Apr 11, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

April 07, 2021

No updates on my car. No sense of urgency. Constantly have to remind of things that need to be check . They don't take notes of things that need to get checked. It took them a while for my insurance to More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Volvo Cars Mall of Georgia responded

Hello Luis, I am the new General Manager at Volvo Cars Mall of Georgia and I want to apologize that your concern may not have been addressed. Would you please reach out to me directly at mgerbick@jimellis.com if I may still assist you? Sincerely, Michael Gerbick, General Manager

April 07, 2021

This is our fourth Volvo. Working with Dave was the best experience we have ever had. Pretty sure we will be back for # 5. Thanks! More

by Willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Apr 08, 2021 -

Volvo Cars Mall of Georgia responded

Hi Willy, thank you for your kind words and congratulations on your new vehicle! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

April 07, 2021

Ashely was very pleasant to work with even though she was really busy. I didn't have a chance to go over all of the details on my car until several days later. More

by Vmeyer1122
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Volvo Cars Mall of Georgia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2021

Wonderful seamless experience.Ashley was extremely thorough and knowledgeable and patient. I truly appreciate her taking the time to show me every little detail of my new car. We are loving our new Vo More

by Kimmie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Volvo Cars Mall of Georgia responded

Hi Kimmie, thank you for your kind words and congratulations on your new vehicle! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

April 07, 2021

They helped us find exactly what we were looking for rather than trying to upsell us. We were happy with the deal we got on the exact car we wanted. More

by cliffplaysdrums
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Apr 08, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2021

This Volvo dealer has great customer service, a great environment, great price, and great products. The sales representatives are outstanding, very helpful, and friendly. It was a pleasure to work with t More

by GOMEZ73360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Johnny Morgan, Alexis Walls
Apr 07, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

April 06, 2021

It would have been a better experience if everyone (staff/customers) inside the dealership was wearing a mask - and one that fully covers the nose and the mouth. More

by Maveryck
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Volvo Cars Mall of Georgia responded

Hi Maveryck, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 03, 2021

Great service in and out. From scheduling loaner to executing the repair to keeping me apprised of progress and post-repair cleaning, everyone was exceptional! More

by CDIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Volvo Cars Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

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