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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

September 02, 2021

This was a fantastic dealership to buy my used Volvo through. The experience was extremely easy and flawless from start to finish. I felt well heard and taken care of the whole time. More

by brittany_a_brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Volvo Cars Mall of Georgia responded

Hi Brittany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2021

Johnny was very helpful in our being able to purchase an excellent pre-owned vehicle. He allowed us to put a deposit down to hold the vehicle, so no one could buy it from under us. This was especially helpf More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Morgan, Greg Trask
Sep 04, 2021 -

Volvo Cars Mall of Georgia responded

Hi Zach, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2021

Ashley provided outstanding customer service. Kept in constant touch, was looking out for the specific xc60 we needed and gave us the deal we wanted. Amazing work! We also bought a volvoxc40 from thi More

by S316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANITA WHITTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Sep 04, 2021 -

Volvo Cars Mall of Georgia responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

August 29, 2021

Everyone in the building was nice and polite, especially Ashley and Greg! (even other customers). They were extremely accommodating to me driving 1300 miles round trip to trade in a car. They gave me a More

by Pioneer4x4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Sep 01, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

August 22, 2021

I had a great experience purchasing my first car ever with Volvo Cars Mall of Georgia and I will definitely be back when it’s time for my next car in a few years! More

by Olivia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Hines
Aug 24, 2021 -

Volvo Cars Mall of Georgia responded

Hi Olivia, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 21, 2021

Simple and easy experience. They were flexible to work with my schedule and did not rush me to make a decision. Happy with the overall experience. More

by Sunniath
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Albonetti
Aug 24, 2021 -

Volvo Cars Mall of Georgia responded

Hi Sunniath, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 16, 2021

Fast same day service and very courteous and knowledgeable staff . Was in and out in just a couple of hours. More

by Klausjohn61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Aug 17, 2021 -

Volvo Cars Mall of Georgia responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 13, 2021

I had a fantastic experience here. Ashley and her sales manager were extremely responsive, extremely forthright, they listened to my position and needs, and they worked hard to find something that worked f More

by Uptondm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls, Adrienne Albonetti
Aug 16, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

August 12, 2021

Never buy cars here ever again. They trick you to make a deal and they break the next day to increase the price. Their manager is very bad as well. Don't ever go here!!!!!! More

by Kgucci
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Fryman
Aug 24, 2021 -

Volvo Cars Mall of Georgia responded

Hello Kgucci, I'm sorry that we did not earn your business. The Costco incentive program did expire the last day of the month, nevertheless, I wish we would have found a creative way to help bridge the gap. I am available to assist further if it would help. Sincerely, Michael Gerbick – Direct Line 470.655.3701

August 09, 2021

We bought a used car from this dealership and it was by far the easiest and most smooth process we have ever had! The salesperson, Richard Ramey, brought the car to us to do a test drive. The next day we More

by srutherford2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ramey
Sep 21, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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