Volvo Cars Mall of Georgia

They were very helpful, especially David. He answered all our questions and was a delight. He made the overall car buying experience painless and stress free. Would definitely come back in th He answered all our questions and was a delight. He made the overall car buying experience painless and stress free. Would definitely come back in the future! More

We've purchased 9 vehicles over the last decade, and my XC90 is by far my favorite experience. We were not ready to purchase upon our first visit, and David stayed in contact without pestering. When we wer XC90 is by far my favorite experience. We were not ready to purchase upon our first visit, and David stayed in contact without pestering. When we were ready to purchase several weeks later, he remembered what features were important to us and only showed us vehicles in those parameters and in our price range. He was incredibly patient, respectful, and upfront, qualities that can be rare in the car business. I've also shared my experience working with David with "The Car Mom" network, a place where women and moms specifically search out women friendly sales people. Alexis was amazing to work with as well. She laid all of the "extras" on the table without being pushy and tailored a wonderful finance option for us. Even though there are closer Volvo dealerships to us, I plan to make the drive to Buford for our next one. More

All was good except: - had a couple of strange look/responses from Ashley when we started talking price for trade in. Almost like she was “put off”. After sale was completed she threw a low ball n look/responses from Ashley when we started talking price for trade in. Almost like she was “put off”. After sale was completed she threw a low ball number at my trade in and mentioned “be glad what we gave you on trade in, because it came up less”. No point in insulting me after the sale. I’ve been in sale over 20 years…you don’t respond like this. - time from deal being done to out the door was miserable. We struck deal in less than half hour, and it was another 1-1-1/2 hr before we left. We had not eaten lunch and could have went across street had we known it would take this long. - I did like that we had first priority over vehicle with our appointment over a walk in couple that was looking at it. - I asked to see in writing the early pay off provisions, and finance manager could not provide and gave awkward response. More

Very personal, honest, professional. Really took the time to sit down and find out more than just what car i wanted. Really took the time to sit down and find out more than just what car i wanted. More

Great experience at Mall of Ga Volvo. Friendly staff and helpful sales team. Made my car buying experience enjoyable. helpful sales team. Made my car buying experience enjoyable. More

Pleasant experience at the dealership! Ashley was extremely responsive before AND after purchase! I LOVE my XC90. We had a small issue two months AFTER purchase and Ashley is still quick to respond a extremely responsive before AND after purchase! I LOVE my XC90. We had a small issue two months AFTER purchase and Ashley is still quick to respond and take care of us. Hope this is one of many purchases we can make with Ashley at Mall of Ga Volvo. Highly recommend! More

Great facility and staff was very pleasant. Would refer anyone there. If you’re looking for a fantastic pressure free salesman look up David W. anyone there. If you’re looking for a fantastic pressure free salesman look up David W. More

Place is clean and for the most part easy to get to other than being at the Mall of GA which is a mess. It went from a discussion and looksie to an actual purchase which was surpising since I didnt think the than being at the Mall of GA which is a mess. It went from a discussion and looksie to an actual purchase which was surpising since I didnt think they had any XC40 cars on site. The process went smooth. Johnny didnt pressure me and knew all the steps to get me in and out as fast as possible. I enjoyed his company since I traded 2 vehicles and bought my xc40 so it took a while. More

My husband and I started the day at Volvo Mall of GA. We had planned to go to several dealerships that day, but found a S60 that met all our needs. It helped tremendously that the Volvo was pre-certified. had planned to go to several dealerships that day, but found a S60 that met all our needs. It helped tremendously that the Volvo was pre-certified. We found the staff friendly, knowledgeable, and very helpful. We would recommend Jim Ellis Volvo to friends and family. More

Richard was one of the most pleasant salesman that I have ever met. He explain everything and was very clear and very helpful ever met. He explain everything and was very clear and very helpful More