Volvo Cars Mall of Georgia

My overall experiences was good. David was very attentive and pleasant to talk to about our vehicle needs and desires. David did a great job at finding us a vehicle that met everythi David was very attentive and pleasant to talk to about our vehicle needs and desires. David did a great job at finding us a vehicle that met everything we were looking for in the style and color we wanted. There was a hiccup with our pre-approval financing for reasons that apparently were out of the dealerships hands. Volvo financing also did not honor the APR they had listed on their website for the vehicle we selected. There was no other explanation given other than that is what Volvo financing offered. We waited over 35 days for this vehicle which we understand that is due to global shortage, but if it wasn't for the wait, we would've hold off until we would have secured our financing elsewhere. If I were in the market for another Volvo, I would definitely work with David, that being said, if I found the car I was looking for at different dealership, I would consider going elsewhere based on this experience. More

Being in the business myself it shows when someone is authentic and wants to show their customers a great experience and that’s what my husband and I got from Derek. From the beginning of our interaction authentic and wants to show their customers a great experience and that’s what my husband and I got from Derek. From the beginning of our interactions he was attentive and a good listener to what we needed to buy out our lease. Derek is a very nice and professional guy! More

The Sales Manager and Anita were excellent! They answered all our questions and worked with us to make sure we could get the car we wanted! I will definitely come back again and again! We lo They answered all our questions and worked with us to make sure we could get the car we wanted! I will definitely come back again and again! We love our car! More

I had a wonderful experience with my salesperson Anita Whitten. I would highly recommend Mall of Georgia Volvo. I love my XC60!! Whitten. I would highly recommend Mall of Georgia Volvo. I love my XC60!! More

Dereck provided excellent customer service at the time of me making the XC40 purchase. Dereck was very knowledgeable and detail about the SUV. He was also helpful with downloading the Volvo app on to my IPho me making the XC40 purchase. Dereck was very knowledgeable and detail about the SUV. He was also helpful with downloading the Volvo app on to my IPhone and answering any questions that I may had concerns about. Dereck truly made my experience with Jim Ellis Volvo dealership stress free. More

It was a pleasure working with Johnny, he was very professional and extremely knowledgeable about the vehicles. professional and extremely knowledgeable about the vehicles. More

The buying process with Anita and Alexis was wonderful! Anita was so kind and patient. She made me feel welcomed! I love my new Volvo!!! Thank you!!! Anita was so kind and patient. She made me feel welcomed! I love my new Volvo!!! Thank you!!! More

Excellent customer service experience. Marissa was a pleasure to work with and Alexis Walls was very thorough and knowledgeable also. Marissa was a pleasure to work with and Alexis Walls was very thorough and knowledgeable also. More

David and Johnny were both great to work with. They both took their time and were patient with us as we looked at several cars before making a decision. Both were extremely knowledgeable and provi They both took their time and were patient with us as we looked at several cars before making a decision. Both were extremely knowledgeable and provided great insight, which helped us make the right decision! Would definitely recommend doing business with these guys. Great experience. More