Volvo Cars Mall of Georgia

Best new car purchase I’ve ever experienced This was by far the best new car buying experience I’ve had (and I’ve purchased ALOT of cars!). In every way Volvo Mall of GA made the buying experie This was by far the best new car buying experience I’ve had (and I’ve purchased ALOT of cars!). In every way Volvo Mall of GA made the buying experience frictionless and enjoyable. In my opinion this is not the norm, so when you do encounter this I think it is well worth the time to acknowledge it. Louis Dymant and David Wyndholz were great salesmen. They both knew their product and never pushed. They helped and guided us through the process at OUR pace. When we finally were ready to buy, Richard Nourie made the negotiation process quick and simple. Many thanks to Louis, David, and Richard for a great customer experience and a great car - we love our XC90!! Jeremy and Holley More

Impressed!! Fantastic customer service all the way around. Facility was extremely clean and welcoming with coffee, water, snacks, etc. Luis was VERY knowledgeable Fantastic customer service all the way around. Facility was extremely clean and welcoming with coffee, water, snacks, etc. Luis was VERY knowledgeable, kind and hospitable! More

GREAT customer service I was having a frustrating issue with my brakes and Marcus Wise was so helpful and polite. I highly recommend this dealership and working with him, yo I was having a frustrating issue with my brakes and Marcus Wise was so helpful and polite. I highly recommend this dealership and working with him, you won't be disappointed. More

James Cox and Shelton Story My son was in the market for a pre-owned Volvo XC60. Not being from the area I did some research online for prices and reviews. I found that VOLVO CAR My son was in the market for a pre-owned Volvo XC60. Not being from the area I did some research online for prices and reviews. I found that VOLVO CARS MALL OF GEORGIA had the most pre-owned vehicles. I was greeted by a very nice person by the name of Lisa Williams who directed us to James Cox. James was very helpful and knowledgeable salesperson. He made our car buying experience comfortable and relaxing. I would recommend him to anybody that hates the process of buying a car. I must admit, my past experiences when it comes to dealing with the finance part of the process makes me very uncomfortable. Shelton was very pleasant to work with. He was very friendly and had a great sense of humor. My only complaint was with Billy Kirk the manager, I really felt he could have worked the cost down a little better. I probably would not have bought the vehicle there, but it was the only one in the area with all the equipment my son wanted. So you won this time Billy!!! More

"Our American Dream Came True" We received outstanding customer service from Richard and Louis , online as well as at the dealership. Richard explained and processed our paperwork We received outstanding customer service from Richard and Louis , online as well as at the dealership. Richard explained and processed our paperwork expediently. Louis explained how to connect our Smart Cellphone to the car, and other Features on the car. Billy Kirk did an excellent job on the finance part. We are so delighted that we decided on Volvo Cars Mall of Georgia to buy our car from, and we are going to recommend them to all our friends and family. Thank you . Nathan and Darlene . More

Love my XC60! Great experiences and Louis Dymant was awesome! Highly recommend to do business at Volvo cars mall of GA! We really enjoy our XC60. Thank you! Great experiences and Louis Dymant was awesome! Highly recommend to do business at Volvo cars mall of GA! We really enjoy our XC60. Thank you! More

Great car buying experience Louis did a great job showing us all the features in our car and took his time to explain all the details. We were very happy with the experience. We Louis did a great job showing us all the features in our car and took his time to explain all the details. We were very happy with the experience. We would highly recommend purchasing a car from this dealership. More

Best... Experience... Ever We live in a day of basing some buying decisions on reviews so I want this to be accurate and precise. There is nothing more I enjoy more than to give We live in a day of basing some buying decisions on reviews so I want this to be accurate and precise. There is nothing more I enjoy more than to give someone an incredible review boasting about impeccable service and going over and beyond the call of duty to earn your business. This is exactly what happened at Volvo Mall of Georgia. I try to make my reviews relevant and do not hide who I am (so you can tell it’s a real review). The best way to start this story is I did a ton of research before choosing the actual dealership from where I planned to purchase my next vehicle. I read reviews on dealerships and cars. It’s important to me so I drove from Atlanta to Buford based on my findings even though there were other choices much closer to home. The abbreviated version of this story is I had an issue with a car I purchased. Within 5 minutes (probably less) after contacting the dealer, they called me back and scheduled an appointment. They owned the concern I had as if it was their own. Volvo Mall of Georgia went completely out of their way to make everything right. They assured me there was nothing to worry about and within 24 hours solved my problem. I’ve purchased cars 30 years of my life and no one has taken such good care of me. Purchasing a vehicle is hard. It’s time consuming and somewhat cumbersome getting everything in order. It is typically one of the biggest commitments and expenses you can have … for years so it is important to “get it right”. Volvo Mall of Georgia makes it happen. You are not going to walk away disappointed. My thanks to Tim, Rex and Marcus for completely changing my perception of how a car purchase should happen. I am completely spoiled and only plan on shopping at Volvo Mall of Georgia from here on out. You honestly cannot go wrong here. More

Awesome Customer Service! Everyone was extremely helpful. I appreciated the resourcefulness of Louis to help with a snafu that was my fault and Shelton extended a courtesy wit Everyone was extremely helpful. I appreciated the resourcefulness of Louis to help with a snafu that was my fault and Shelton extended a courtesy with financing. I definitely recommend these folks! More

Great Service! Louis was very knowledgeable and made our buying experience so pleasant! This dealership offered great pricing and willingness to work with us to fin Louis was very knowledgeable and made our buying experience so pleasant! This dealership offered great pricing and willingness to work with us to find our perfect car! Highly recommend Louis and This dealership! More