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Volvo Cars Mall of Georgia

Buford, GA

4.8
2,145 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,145 reviews

July 12, 2018

Happy wife, happy life! We looked all over the country for just the right Volvo XC60 for our family. We found a few XC60's that we liked at three different Volvo dealerships. More

by volvoxc60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Louis Dymant
July 03, 2018

Professional, courteous & accommodating After comparing cars on line I continued to come back to Volvo Cars Mall of Georgia because they were so fairly priced. Richard Nourie patiently work More

by Augusta buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Story, Richard Nourie
June 23, 2018

Great sales team and service department Wherever you are in the South East, it’s worth the drive to get your Volvo at Jim Ellis, Mall of Georgia. David was our sales guy, Tim’s the GM and Lo More

by Charly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa at the front desk, Tim Dalton, Louis Dymant, Marcus Wise, Rich Bruns
June 16, 2018

New Volvo owner We just bought our first Volvo! Louis was outstanding to deal with, he made the experience fantastic. If you are looking to buy a Volvo, I highly reco More

by L&B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Louis Dymant
June 14, 2018

Great Experience Louis and staff at Jim Ellis went above and beyond our expectations from the very first interaction to final transaction. Definitely a must visit if More

by Sscottgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Louis Dymant
June 01, 2018

No returned call Bought a used car. AS IS. When I got home I had an issue and emailed my sales guy with a question He did not even reply to say he acknowledged the More

by Garywja
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Hall
Jun 01, 2018 -

Volvo Cars Mall of Georgia responded

Thank you for taking the time to make us aware of an issue you experienced and we apologize for the lack of follow up. At Jim Ellis Volvo Cars Mall of Georgia, we strive to give you the best experience when purchasing or servicing your vehicle and we have failed to provide you those services. I would appreciate the opportunity to discuss this issue further with you. Please feel free to contact me directly, Tim Dalton, General Manager, at tdalton@jimellis.com or 470-655-3701.

May 31, 2018

Volvo S90 Great service both over the phone and in person. Appreciate the fact everything was as advertised. Louis and the staff were outstanding. Very satisf More

by Ty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Dymant
May 28, 2018

High class dealership! Amazing customer service! Richard and his team were extremely professional. We were referred to Volvo cars of GA from a friend who recently purchased More

by SherryNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Shelton Story
May 24, 2018

Happy Customer My husband and I drove down from Chattanooga, TN this past Saturday to buy a car and trade his in. We worked with James (Jim) on the day we bought our More

by Asadler1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cox, Christopher Hall
April 30, 2018

Great Experience! Great dealership. Top rated customer service. Did not plan on closing th deal to day but couldn't pass up the great offer and experience! More

by zp12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Louis Dymant, Shelton Story
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