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Volvo Cars Mall of Georgia

Buford, GA

4.8
2,145 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,145 reviews

August 01, 2022

Johnny was very pleasant to deal with, not a hard sell type. We’ve been happy with the car. More

by Klr870
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Morgan
Aug 03, 2022 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high-star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

August 01, 2022

Johnny was very nice and knowledgeable in the purchasing of my Volvo. He still will answer any question I have about the car even though I’ve had it for a few weeks. Thanks, Johnny! More

by alb11k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Morgan
Aug 03, 2022 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

July 30, 2022

I had a wonderful experience working with Anita on the purchase of my vehicle. She was very knowledgeable and kept me informed with every step of the process. The facility is very nice, and I especially More

by DBLGene
Recommend Dealer
Yes
Employees Worked With
ANITA WHITTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Volvo Cars Mall of Georgia responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

July 30, 2022

They were very friendly, helpful, and didn’t come across as push salespeople which is always wonderful to work with. More

by Harlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Morgan, Alexis Walls
Aug 01, 2022 -

Volvo Cars Mall of Georgia responded

Hi Harlie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2022

Just leased third Volvo from here. All three experiences were great. Look up for Derek. He is the one who you are looking for. :) More

by David Cho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Volvo Cars Mall of Georgia responded

Hi David, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 29, 2022

Jeep is already at our local dealership ,didn’t last 2weeks… now we have wait on repairs. More

by Sharonmayclutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANITA WHITTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Volvo Cars Mall of Georgia responded

Hello Sharon, Sorry to read about the inconvenience. We show a proper pre-sale inspection was completed and we did not anticipate any mechanical failures. These can be unforeseen on a seven year old vehicle. We are happy to discuss your concern in further detail or answer any questions related to repairs covered by your extended service contract. Sincerely, Denton Gupton, Used Car Director 678-595-0568

July 29, 2022

David was so responsive to my questions, whether by email or text. His transparency was much appreciated. David made the purchase effortless, and I don’t even live in Georgia. Thanks for all your help! D More

by DT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Aug 01, 2022 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2022

David was patient, informative and professional. I especially appreciated the absence of aggressive and dates sales tactics. More

by Rharouff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Aug 01, 2022 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

July 28, 2022

Was a pleasure to work with David. Very customer oriented . Very good knowledge of the car and its systems. Appreciate the extra trip to the shop to buff out a few scratches prior to d More

by Tmoss727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Aug 01, 2022 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 01, 2022 -

Tmoss727 responded

Pleasure interacting with David! Very customer oriented

July 25, 2022

upon walking in the door the dealership is very hospitable and professional . David did a great job with us and very knowledgeable about the product. Just a great experience all the way around.. More

by barry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Volvo Cars Mall of Georgia responded

Hi Barry, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

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