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Volvo Cars Mall of Georgia

Buford, GA

4.8
2,145 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,145 reviews

August 31, 2018

Excellent service Louis my salesman provided excellent service. He took the time to answer my questions and get me into the right vehicle. The buying experience at Vo More

by Happybuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Dymant
August 29, 2018

Great Experience Thank you for taking the time to go over all of the models and packages available to help me make the best choice. I had to make a quick decision and More

by JenaT
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

Experience as great as a Volvo! Just purchased a stunning, pearl white, beautiful S-80. I had the great pleasure of working with Justin Barnes. Justin provided a very positive expe More

by Gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barnes
August 27, 2018

Privacy Policy not followed! The dealership was solid in almost every way and not overly pushy or aggressive (we bought a CPO vehicle which we love). However, I take privacy seri More

by privacy matters
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
website, Ken Wang
Aug 29, 2018 -

Volvo Cars Mall of Georgia responded

Thank you for bringing this to our attention and we also take your privacy very seriously. Being that you just shared your information with us, it is very easy to point the sole blame on us and understand completely. We also appreciate you taking the time to let us know our opt-out option isn't working and will resolve immediately. We at Jim Ellis only share your information with the banks that we send to for your loan approval to and any 3rd party that would require us to share your information to complete the sale, such as the tag and title office, insurance company, or even a buying site that you inquired from. We do not provide your information, due to the Privacy Act, with any 3rd party company that would market to you. Any 3rd party information to sell you anything in the automotive industry, unfortunately will come from your insurance company, who has the approval from the United States Government, to sell your information to these companies so they can constantly market to you. We recommend to contact them and express the same dissatisfaction with them. We do appreciate the opportunity to sell you a vehicle and hope we can continue to do business with you in the future. If you have any additional questions, please contact our General Manager, Tim Dalton at 470-655-3700 or tdalton@jimellis.com.

August 25, 2018

Fantastic Experience!! So proud to be part of this family! From pre-purchase through post-delivery, they’ve been kind, thoughtful, helpful, and informative! A fantastic expe More

by Rhonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, James Cox, Ken Wang
August 20, 2018

Lexus Dream Car Searching for months, found THE car online and submitted inquiry. Justin called until he reached me. I told him what I needed, wanted and expected. He More

by Lexus2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Finance Manager, Rex Graham, Justin Barnes
August 17, 2018

Fantastic experience! I narrowed down the search of the specific used vehicle I was looking for and Jim Elllis Volvo had the most solid ,clean, best value out of a handful More

by Franklin Paine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Shelton Story
August 16, 2018

Excellent service Justin was great, very knowledgeable and was willing to go the extra mile to help me. Justin keep me informed on everything until I drove car off lot. More

by Mark34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Justin Barnes, Ken Wang
August 16, 2018

Transparency with no pressure Spent a couple hours buying an S60 recently and was impressed by sales staff's willingness to assist each other and put the customer first. Busy rep More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hall, Ken Wang
August 16, 2018

Successful purchase of appropriate Volvo for my needs The dealership carries a very good inventory. I had Michael Taylor helping me. I went with intent of looking at 3 cars and ended up buying a great new More

by Carol
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
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