Volvo Cars Mall of Georgia

Superior Customer Service Quality My car-buying at Volvo Cars Mall of Georgia was, by far, the best car-buying experience I've had to date. The staff was polite and courteous. Not once My car-buying at Volvo Cars Mall of Georgia was, by far, the best car-buying experience I've had to date. The staff was polite and courteous. Not once did I feel coerced or harassed into making a firm decision on the spot. My salesperson was Mr. Trevor James. Trevor was patient, kind, thoughtful, and accommodating—all attributes of a consummate professional. Also of importance to me when walking into a dealership, is the cleanliness and overall upkeep of the facility. The property and grounds of Volvo Cars MOG were immaculately clean and neat. I have walked into dealerships before whose property and grounds were deplorable. This was not the case at Volvo Cars MOG. This just added to the comfort in knowing that this dealership believes in excellence in all things. This review would be the volume of pages in a novel if I tried to capture every single phenomenal transaction that transpired during my visit and purchase at Volvo Cars MOG. I am VERY pleased and satisfied with my vehicle. I am equally pleased and satisfied with my experience at Volvo Cars MOG. I would highly recommend this dealership to family, friends, and associates alike. D'edra More

Great Experience! Justin was such a big help for my dad and I! As soon as we walked into the dealership, he greeted us and helped us right away. I was interested in a 2 Justin was such a big help for my dad and I! As soon as we walked into the dealership, he greeted us and helped us right away. I was interested in a 2015 Jeep Cherokee Latitude on their lot, and he quickly got it for us to check out. He helped us get the deal I was looking to get for the vehicle which was a blessing! Throughout the week, he communicated well with my dad and I. The day I bought the vehicle was amazing because he made it such an easy process. I'm in love with my vehicle, and I am so thankful that Justin was our salesman! I would recommend Volvo Cars Mall of Georgia to anyone. Ask specifically for Justin Jacoby because he is awesome!! More

Great experience! Justin Barnes and the entire staff was very attentive, professional and wonderful to work with. Genuine hospitality abounded. I would definitely reco Justin Barnes and the entire staff was very attentive, professional and wonderful to work with. Genuine hospitality abounded. I would definitely recommend your dealership to anyone. Only wish you had one in Traverse City, MI., where I live. More

Great experience Justin made this process very easy and I was satisfied with the service and communication on the vehicle. From selection to financing to delivery Just Justin made this process very easy and I was satisfied with the service and communication on the vehicle. From selection to financing to delivery Justin and the team did a great job. More

Excellent Customer Service and Experience! Justin Jacoby was wonderful to work with! He was so accommodating, helpful, and knowledgeable, making our car-buying experience a smooth process from Justin Jacoby was wonderful to work with! He was so accommodating, helpful, and knowledgeable, making our car-buying experience a smooth process from start to finish. We couldn’t be happier with our new car! More

Excellent care and service! Louis was a great salesman. Even though we were not there to buy a Volvo he was still extremely helpful and gave us a great experience. Our test drive Louis was a great salesman. Even though we were not there to buy a Volvo he was still extremely helpful and gave us a great experience. Our test drive was a great experience and we were well taken care of. We were unsure about buying th car but after test driving cars all day we came back and purchased this car because it was perfect for us and their service was great. When it was time for finance Ken was very helpful getting the payments to exactly what we wanted. All together a great experience and a day full of laughter. Very happy with our car! More

Car Purchase Entire experience at this dealership was fantastic. My sales person Michael Taylor was fantastic!!! Very honest and professional, I would highly Entire experience at this dealership was fantastic. My sales person Michael Taylor was fantastic!!! Very honest and professional, I would highly recommend Michael in the future. He made the buying experience very smooth and easy. More

Excellent Service I had a very good experience here. During the two visits I made, I was immediately assisted with good manners. My request to test drive was handled I had a very good experience here. During the two visits I made, I was immediately assisted with good manners. My request to test drive was handled quickly and without issue. The dealership is exceptionally well maintained and I was greeted by all employees and Alex if there was anything I needed. The salesman who helped me, David Windholz, was knowledgeable on my vehicle and able to answer all questions workout any issue. We conversed back and forth several times over email, and he was very responsive and helpful in his responses. Even when we discussed sale price he was polite, understanding, and willing to hear anything out. He knew where I needed to be and he helped in whatever way he could. Overall, this is a very professional operation, and speaks well to the brand of Volvo itself: clean, simple, no BS. If and/or when I buy another Volvo, I'll be reaching out to these folks first. More

Purchase of 2016 Volvo XC70 Our sales person, Justin Barnes, made the buying experience as pleasant as possible. And we are completely satisfied with the car -- no surprises her Our sales person, Justin Barnes, made the buying experience as pleasant as possible. And we are completely satisfied with the car -- no surprises here. Thanks. More

Pleasant experience As anyone who has ever purchased a car knows, it can be a time-consuming and often frustrating experience. However, this is not so at Volvo Cars Mall As anyone who has ever purchased a car knows, it can be a time-consuming and often frustrating experience. However, this is not so at Volvo Cars Mall of Georgia. Noah, Justin, and Ken made it a smooth and pain-free experience. They even went the extra mile (literally) by delivering the vehicle (as I was not trading one in). Volvo is a luxury marque, and one has a right to expect an experience commensurate with Volvo's reputation. I think Gothenburg would be pleased. More