Volvo Cars Mall of Georgia

We had a great experience! Our experience at the Jim Ellis Volvo dealership was excellent! Louis did a fantastic job through the entire process. I would recommend him to anyone Our experience at the Jim Ellis Volvo dealership was excellent! Louis did a fantastic job through the entire process. I would recommend him to anyone looking for a car! More

Awesome 2019 XC60! Amazing customer service again! We couldn’t be happier!! If you’re in the market for an amazing car with unprecedented service-look no further!! &#1 Amazing customer service again! We couldn’t be happier!! If you’re in the market for an amazing car with unprecedented service-look no further!! 👍🏻 More

Terrific experience! Best car-purchase experience we've had. Zach was a pleasure to work with. Very pleasant and knowledgeable. There was never ever any pressure through Best car-purchase experience we've had. Zach was a pleasure to work with. Very pleasant and knowledgeable. There was never ever any pressure throughout the process. Highly recommend! More

Excellent Service! We love our new Volvo XC60. We are happy with your service of buying our car. Louis is very professional and we enjoy talking to him as well as your We love our new Volvo XC60. We are happy with your service of buying our car. Louis is very professional and we enjoy talking to him as well as your group. Thanks for an excellent service! More

Top notch experience. Definitely recommend Great experience with our salesman Zach. No hassle throughout the process and very knowledgeable with all of our questions. We will definitely return Great experience with our salesman Zach. No hassle throughout the process and very knowledgeable with all of our questions. We will definitely return for service and future buying needs. More

Knowledgeable assistance with no pressure! I began my car search with several potential cars in mind. I began and ultimately ended with Volvo. David Windholz helped me confidently make an infor I began my car search with several potential cars in mind. I began and ultimately ended with Volvo. David Windholz helped me confidently make an informed and smart decision. Initially, he spent hours with me and my husband showing us the XC 60. We felt like he was showing us the car - and showing it off - with out ‘selling’ the car. He asked us which other cars we intended to see and pointed out some of the differences among them. We went to other dealerships feeling informed about features and options. Ultimately, none of the other cars impressed us as much as the XC60. We went back to Volvo several times and David continued to answer our questions, show us features, and walk us around to see colors, trim, etc. When I Narrowed my selection to a few options, David did an extensive search and reviewed with me the differences in each vehicle - identifying which cars had which features I had asked for. When I realized I just wasn’t going to find the exact car I wanted, he helped me ‘build’ my perfect car. Over the next several weeks, we spoke occasionally, and he let me know the status of the vehicle as well as steps I could take to trade in my old vehicle. He even helped me with some information and dimensions so I could begin ordering some accessories as well as handle some administrative issues (insurance / gate access. When we picked up the car, David spent hours reviewing the features and explaining how to operate each of them. He also told me I could come back another day (I was out of time) and he would continue to walk me through other issues and questions that arose. I will feel comfortable contacting him at any time about the car. This car was purchased for me - my husband drives ‘his’ car. David spoke with me during every visit and call. He was polite and courteous to my husband, but always treated me like the buyer/ customer. Oddly enough, most places didn’t do that! I dread car shopping, but this was easy and exciting - truly a pleasure! More

Spectacular I went to the best dealership with the best used cars I ever seen. I would recommend anyone who need a car to go there. I went to the best dealership with the best used cars I ever seen. I would recommend anyone who need a car to go there. More

Great purchase and purchasing experience My rep was Justin Barnes. He was very courteous, attentive, knowledgeable, and professional. We found our Volvo XC60 Inscription suv on CarGurus. Once My rep was Justin Barnes. He was very courteous, attentive, knowledgeable, and professional. We found our Volvo XC60 Inscription suv on CarGurus. Once we contacted Volvo Cars Mall of Georgia of our interest, Justin contacted us. We had already done our research on the product, now we needed a seller who could meet our expectations. Justin was able to provide us with a sales price that was better than what drew our attention to the dealership in the first place. Since we lived 2.5 hours away, communication was extremely important to me and Justin followed through with that perfectly via emails, text messages, and phone calls. My whole purchase experience was more than expected. I am very satisfied with doing business with Justin Barnes of Volvo Cars Mall of Georgia. More

Great, Knowledgeable and Patient Justin Jacoby was incredibly knowledgeable about the vehicles, easy to work with, responsive, and incredibly patient. I was very happy with my entire Justin Jacoby was incredibly knowledgeable about the vehicles, easy to work with, responsive, and incredibly patient. I was very happy with my entire experience at Volvo Mall of Georgia and that was thanks to Justin. While I plan to keep my XC60 for a while, I plan to come back when it’s time for an upgrade. More

Great Service Experience!! My Volvo got a flat tire and it was not going to be possible to just patch it. Corey Wright helped me and provided me with a few great options. He w My Volvo got a flat tire and it was not going to be possible to just patch it. Corey Wright helped me and provided me with a few great options. He was very conscious of my bidget and took care of me in a timely manner. I will not service my Volvo anywhere else and look forward to visiting this beautiful dealership for my next scheduled service. More