Volvo Cars Mall of Georgia

exceeded expectations Louis Dymant was an absolutely amazing salesman. Hands down the best car buying experience I've had. If I could give him more than 5 stars I would. I Louis Dymant was an absolutely amazing salesman. Hands down the best car buying experience I've had. If I could give him more than 5 stars I would. I drove 3.5 hours to purchase my wife a brand new s90 for her birthday. Louis went above and beyond to make sure that I was completely satisfied with my purchase. No buyers remorse here. I definitely recommend Jim Ellis volvo and to anyone wanting to purchase a Volvo you would be doing yourself a disservice if you didn't make the drive to Jim Ellis to see Louis Dymant. I highly recommend this dealership. I highly doubt Louis Dymant. Louis Dymant for president 2020 More

The way going to a dealership should be! Imagine your dream car buying experience...everything being EXACTLY the way YOU'D like it, not the nightmare ordeal that closely resembles a root cana Imagine your dream car buying experience...everything being EXACTLY the way YOU'D like it, not the nightmare ordeal that closely resembles a root canal that it almost always is. Everyone being friendly, relaxed, zero pressure or hovering around you like vultures like is the case at most all dealerships you visit. A place you actually WANT to come back to again and again...well, that's exactly what the staff at Volvo Mall of Georgia offers. A truly incredible new car buying experience. Every single person on the staff that I had the pleasure of interacting with honestly made me feel like I was their only customer and the sole focus of their attention. In a good way. And it all starts from the top down with the general manager Mr. Dalton. Most auto GMs that I've had the displeasure of encountering have a stick up their backside and look down on customers as if they are nuisances. Yet Mr. Dalton worked as hard as any of his employees on this deal, communicating with me like I've bought 10 vehicles from him, just a true pleasure to interact with at every step of the way. He runs a truly great business here, and has an amazing team around him...Justin in sales, Ken in finance, and sales manager Richard. Every one of these guys made interacting with them a pleasure, and something that you actually wanted to do. There's NOTHING in this car purchase that I wanted that I didn't get...heck I'm not sure how they made some of it happen honestly. Trade value I wanted on my old vehicle...check. Options I wanted on the new XC40...check. Payment I wanted...check. Bank I wanted to use....check. They even went to bat for me with my bank and negotiated the interest rate LOWER for me than my bank initially offered...how's that work?! Heck if I know, but these guys have apparently have some sorcery they can call on if necessary! I started out shopping for certified pre-owned luxury SUVs in this class (XC40), but somehow Volvo Mall of Georgia made a NEW XC40 more affordable and obtainable than a used one! These Volvo wizards have converted me from Cadillac to Swedish luxury and will gladly have me as a customer for as long as they wish to tolerate my demanding self! Best car buying experience I've EVER had hand's down, no question. Couldn't be topped if a dealership threw their best game at me. And the kicker is that this isn't Volvo MoG's "best game"...it's just apparently how they do business every day. My only regret is that I can't buy a vehicle from them more often! More

Great dealership and staff Zack was super helpful. The car was a great deal, very clean, as advertised and a great price. Wonderful staff and service. A great experience! Zack was super helpful. The car was a great deal, very clean, as advertised and a great price. Wonderful staff and service. A great experience! More

Great Service Louis was great to to deal with. Didn’t feel pressured when visiting the dealership. Louis was also very patient. The facilities are also very nice f Louis was great to to deal with. Didn’t feel pressured when visiting the dealership. Louis was also very patient. The facilities are also very nice for customers. I have to admit, every staff member I spoke to all thanked me for giving them the business. I had a to take the car in for a quick check up in the service and Marcus and Cory were very professional and polite. More

Xc90 purchase Great experience. Straightforward transparent process. Excellent service and product. First choice for my next purchase. I did this purchase remotel Great experience. Straightforward transparent process. Excellent service and product. First choice for my next purchase. I did this purchase remotely and communication was excellent. Financing was also a great experience More

Amazing experience! Justin was absolutely amazing! Explained every step of the process. Made buying my first car a breeze! Can’t thank him enough! Definitely come and see Justin was absolutely amazing! Explained every step of the process. Made buying my first car a breeze! Can’t thank him enough! Definitely come and see him for your new or used car buy! More

Awesome Experience!! Zach and the Mall Of Ga Volvo team worked with my wife and I on a deal while I was traveling for business. They facilitated almost every step via emai Zach and the Mall Of Ga Volvo team worked with my wife and I on a deal while I was traveling for business. They facilitated almost every step via email and online. When my wife came to look at 2 of the cars she had narrowed it down to Zach had both ready for her. Paperwork was surprisingly easy once I got back in town!! Everyone we dealt with was courteous and professional!! More

Expert Customer Service from Louis Dymant Louis provided me with expert customer service by carefully explaining the features on my new vehicle. He was patient and empathetic, and thorough Louis provided me with expert customer service by carefully explaining the features on my new vehicle. He was patient and empathetic, and thoroughly showed me how to operate each feature. I was so happy to have such a wonderful instructional visit with Louis. He answered all of my questions and provided me with safe operating instructions. Louis was professional and a pleasure to work with, and I highly recommend him for any follow-up customer service needs. More

Louis is Top Notch! I found my dream car online and I asked the dealership to contact me. Louis called me right away and walked out to the car and sent me more pics. He w I found my dream car online and I asked the dealership to contact me. Louis called me right away and walked out to the car and sent me more pics. He was so sweet and kind! My favorite thing about him is he puts his family first. He met me at the dealership after he attended his daughter’s chorus concert. I am happy to do business with anyone who balances work and home life which is a rare find today. Thanks Louis and finance manager for making the process the best I’ve ever experienced. ~Jennifer Johnston More